Ground-floor studio w/ patio, shared pools & hot tub - near downtown

This is a fine unit for the price and great location--the spa on site is also excellent. The only thing I will note here, because it was one of the reasons I chose this listing, is that there is not enough hot water to use the lovely jetted tub in unit. In fact there is barely enough hot water to take a hot shower. You will not be able to use the bathtub. Had I know that, I likely would not have stayed here because I was hoping for a romantic, relaxing getaway for a few days so the bathtub was a big sell for me. There was also, weirdly, no coffee in the room so plan to leave the resort to get coffee in the morning.

Did not have a view, room was clean, could not use jacuzzi due to hot water running out after a few minutes and shower fast because the water runs cold

Close to town so walkable! Condo was clean and comfortable

Several reviews warned and we figured they would have addressed it. This room was not cleaned well at all: -trash under the bed (bed skirt clearly not lifted) and next to AC unit -crumbs on surface of TV/fireplace area -floor was not vacuumed (crumbs and debris in SEVERAL places, never-mind the stains) -sticky spots in entry way -pubic? hair on pillow - a lot of dog hair? In drawers where I would have liked to unpack my items -trash in bottom drawer of bathroom -brown/stinky fluid in bottom of the trashcan (I removed the brand new trash bag/ liner to put dirty clothes in and finally discovered the smell we had been smelling ) -mold and mildew in shower: both the kind that is impossible to avoid given the climate here in WA AND some that I easily wiped RIGHT OFF with a wash cloth around the shower handle and door- disgusting really) -broken toilet flusher handle (we were afraid to flush out of fear that it would snap) -black mold in bathroom fan/vent -no clean bedroom linens to replace the dirty (hairy) one I am not one to leave negative reviews, and I believe that you get what you pay for in life- so I wasn’t expecting perfection by any means...But a basic vacuum, clean surfaces, shower and linens are a must. I’m not sure what they pay the cleaning crew to do. We often stay in ‘affordable’ hotels and would overlook any one or two of these things due to human error and unavoidable climate issues, but all of it together felt like a waste of our annual vacation money.

The property location is great. We liked staying on the ground level. We've stayed at the hotel several times. This condo was very dingy, the carpets had many big and small stains. The shower had back mildew both inside and out. The jetted tub had red mildew in and around the jets. We felt we could not take off our shoes or flip flops. It is a very small unit so it's surprising given the amount of the cleaning fee that is would be in this condition. We would not rent this unit again.

The room was clean and just as described - the 3D walkthrough tour was great to see. The walls are a little thin so we could hear when the neighbors went in and out of their rooms. The jetted tub and the little patio were great!

It was very disappointing. Paper thin walls and we heard kids screaming from next unit over. Bathroom had mildew and was dirty. (Mildew in the bathroom and dirty flooring)

The room was very clean, very cute, comfy, and cozy a little disappointed when it came to the Jacuzzi tub as there wasn’t enough hot water to fill the entire bath as it went to cold water at half full.

We had no hot water for the three days that we were there. At first, we were just brushed aside but then a manager was a bit better at helping us. Apparently, the people prior to us also had the same issue with no hot water yet they did nothing to fix it. A plumber came and left, and the situation was not rectified. They offered for us to move next-door to another room however we candid it because of the fact that that unit also did not have hot water. We were told that we were going to get all three nights that we were there refunded and I have yet to see a full refund. I was only refunded for approximately one night so far and I am still fighting with management to get my money back. If I were you, I would not stay here if you are wanting to take a shower. I doubt they have rectified the situation as they have definitely not rectified it with me. I wish this app would allow me to show the video so I could show you what we were dealing with. It was god-awful. We had to take a shower in the shower that’s next to the hot tub in the adjacent hotel. Do not go here if you want a hot shower you will only have freezing cold water.

Perfect cozy space for the husband and I to get away

Location Not a bad room if things could be fixed

We stayed here for our honeymoon for 3 nights. Loved the room and the resort. The bed was very comfortable and we enjoyed the jacuzzi tub and large bathroom. The pool and hot tub and a very short walk from the room and it was quiet and comfortable sitting outside on our patio. Only issue we had was when we arrived we realized the mini fridge was not working properly and would not shut. Notified Vacasa and they were not able to fix it in the time of our stay. We used our cooler and refilled it with ice for our stay to keep our refrigerated items good. The next morning we realized the coffee pot did not work. Got ahold of them again and they were able to bring us a brand new one that day which we appreciated. While the fridge was kind of a bummer, that didn't ruin our stay and would not stop us from staying here again. We had a wonderful time.

We had a great stay. Loved the room and the amenities at the Icicle Resort. I wish there was coffee to go with the coffee maker in the room and we had to buy our own towels for the pool so that was disappointing. A great experience otherwise and would definitely stay again.

Clean place, new mattress needed, unless you enjoy rolling down a hill on the bed.Overall good place

The e-lock on this unit was installed incorrectly, letting anyone come in without a code. Obviously a huge safety concern and when called Vacasa said they would send a local employee out to survey the situation however they were unable to give us any time frame or connect us with local staff. They made it out to us in about an hour and it took another 1.5/2 hours to get a new lock and install it. This was three hours in the middle of the day we could have spent enjoying our vacation. This is unacceptable and should have never happened, I’m very glad we noticed after the first day but how many have stayed here while not having a proper lock? Other than that, the unit fit our needs well, I wish there would have been silverware or a place to fill up water bottles? The bed was soft but okay. The resort with pool access and put put golf was nice. About 20 minutes walk to downtown which was great. Overall I likely would stay here or with Vacasa again but I will be incredibly diligent about making sure their locks work correctly.

Clean enough, close enough, perhaps a bit less than the expectation we had

Clean but low end. Directions are a joke. No details. Fortunately I found a cleaning lady that pointed me in the right direction. Building and unit are not marked well and nothing in the directions explaining it. Should at least let people know to look for a building number