Getaway Villas Unit 38-10 - comfort on a budget

It was a wonderful stay! Seamless arrival and departure - convenient parking - nice large well-equipped unit where everything worked, except the wifi which would kind of come and go.

Easy check in, although the pictures were misleading. Main one being, in order to get into the main bedroom you have to go through the bathroom. This is quite an awkward set up and is not ideal. The bathroom itself was dirty as you can see in the photos the shelf above the sink was on its last legs and the shower was raised and supported by blocks. In the main bedroom there was a bed up against a UNLOCKED door which I assume goes into the next apartment. The whole place was full of dust as you can see as well. The front door, was basically a barn door with gaps in most places. Which could let friends in … There was no hanging space or hooks. Things provided were decent although dirty (toaster was crap) however the location was good. Overall needs some TLC and a duster - especially the fact two of us has asthma. Was not expecting anything too special but at least it to be clean.

Great place to stay. Also parking for boat

Check in was easy, there were other hidden cost not mentioned in the nightly rate straight up but the most disappointing thing is, our bed was broken and you couldn’t sleep in it as it sagged completely in the middle. I called Exmouth Holidays who manage the property and I got told “thanks for letting us know, we will pass it on to the owner” I payed for a 2 bedroom villa and could only use 1 bedroom so a 50% refund on the nightly rate would be correct in my opinion. Disappointing service I would not recommend to stay here again!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Wonderful experience barring the really bad bedding...mattress was really soft and saggy in the middle on most of our ours. Made what could have been a 5 star excellent rating much lower.

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Location was great and well appointed and roomy villa.What was lacking was the front entry door really needs a fly wire screen to stop the mosquitoes from entering. Very unfortunate that we had to close ourselves in and not be able to enjoy the fresh air and sunshine.Also, the villa wasn't very well cleaned. The floor was not clean and most things that I touched and used were grubby. A lack of cleanliness is not a great thing especially during a pandemic. Also, cleaning is included in our rates to stay.

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I needed to cancel as I was unwell. I wanted to contact Dave, the owner, who is meet last time I stayed. Other places on my trip refunded upon cancellation, but have no flexibility and I was told to claim on insurance. I wanted to let owner know this, but are a wall. Will not be booking this accommodation again as a result of this experience.

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Basic accommodation. Clean. Bathroom was in disrepair. Gaps in the door allowing insects to come through. Geckos outside were very noisy. Bed in main room was way too soft, sinking in the middle. Air-conditioning was good. Wouldn’t want to be there in the midst of a cyclone. Expensive for what it is.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very happy on arrival, key was ready in the locker box. Bond deposit was very fast to go back into my bank. Would definitely stay in this unit again.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It began with my first phone call to Exmouth Holidays, Connie was very helpful in accomodating us at quite short notice for a busy time of the year. She was very kind and helpful from beginning to end. We were pleasantly surprised with the unit we had been allocated, all the little extras provided, rice cooker, electric fry pans, plenty of everything and lots of space for a family of 4. It was a nice quiet location and we enjoyed our stay very much and can't wait to return. Thankyou again Connie.