Gaeta 'Bellavista', San Siro, Italy

Address! Finding the villa was not easy, we spoke to several local taxi drivers who had no idea where the address was - we tried giving them the coordinates as well. My number one recommendation would be to give them the address of the hotel villa la gaeta- it’s directly across the street. The location is gorgeous! Truly unbeatable view from the pool. But it is about a 45 minute walk into Menaggio, which is where you need to be to take ferry’s to the other towns (Bellagio, Varenna, etc). Some of the walk is easy and nice, other parts you are seeing your life flash before your eyes as you navigate tunnels with “sidewalks” about a foot wide. The shower pressure is great, house is well stocked, even cushions to lounge by the pool! Fans for every room as well. Only small complaint would be the beds are quite uncomfortable and the place didn’t feel like it had a super great scrub, but wouldn’t say it felt unclean. Overall the location is stunning but I’d recommend a car- especially with kids!!

The location was fine but the rest of the experience was absolutely appalling. The key to the main door did not work (simple half left turn) and we could feel that the lock was not budging. This was at midnight and we have 3 kids less than 7 years of age. No response from emergency contact. We tried the other two numbers provided and same result. We had to check in to a hotel costing us 400 euros. Finally managed to get their office the next day morning and organised to meet one of their staff at around 11 15 am but they went to the property without us and viola, the lock was working. We haven't received any explanation from the management company or reimbursement for expense that would not have been incurred if the 24hr number has worked. Lost power one of the evenings and once again the emergency contact was not functional. Had to ring all the numbers for 30 mins before we got a response. The washing machine was broken, door to the staircase was lying in the living room, the toilet seat was broken and the plug sockets in the bedrooms can be lifted off exposing the wires. My kids had access to them and so not safe at all. The property did not have air conditioning and this is not mentioned in the advertisement. So be aware of this if booking. So, 400 euros of additional expense, unsafe property and non-functioning washing machine. The property management company is yet to respond to my complaint. There are better options available and avoid booking with this company.

We had a wonderful stay at this property with its picture perfect view of the lake and delightful swimming pool. Indoors, the house is a bit run down: a broken toilet seat, missing light fixtures, no TV, sticky crockery, no kitchen trash can. Multiple messages to the management company were answered with silence.

Liebes Lake Como Holiday Team, hier die von Ihnen angefragte Rückmeldung zu unserer diesjährigen Unterkunft Gaeta Bellavista: Insgesamt hat uns die Unterkunft sehr gut gefallen- insbesondere der Pool mit seiner wunderschönen Aussicht stellte ein unvergessliches Highlight dar! Auch der Zugang zum See über den Steg, von dem aus wir Baden gehen und unsere mitgebrachten Stand Up Paddel Boards ins Wasser lassen konnte, war super. Als größtes Manko empfanden wir die Nähe der Unterkunft zur Straße- es war doch sehr laut, so dass wir nachts nur bei geschlossenen Fenstern oder mit Ohrstöpseln schlafen konnte. Auch empfanden wir es als einschränkend, dass man, um nach Menaggio laufen oder mit dem Rad fahren zu können, an der schmalen, stark befahrenen Straße entlang musste (echt gefährlich!). Die Lage der Unterkunft hinsichtlich diverser Ausflugsziele ist hingegen super! Die Wohnung als solche war für unsere Reisegruppe (2 Familien mit 5 Kindern) sehr gut geeignet. Leider war bei unserer Ankunft (gegen 17.00) weder der Schlüssel am vereinbarten Ort noch die Wohnung gereinigt. Die Mitarbeiter vor Ort haben sich schnellstmöglich und freundlich um alles gekümmert, aber nach einer langen Anreise empfanden wir es schon als unschönen Urlaubsbeginn, dass wir zunächst gebeten wurden, uns im Ort noch ein wenig umzuschauen, bevor wir die Wohnung dann ca. 2 Stunden später beziehen konnten. Es gibt jede Menge toller Ausflugsziele: Wanderungen, Bootsausflüge, schöne Städte... Wir hatten einen schönen Urlaub! Viele Grüße Daniela Hermanski

Dear Lake Como Holiday Team, as I already wrote to you we were satisfied and would recommend you to our friends. Best regards

August 2018 Fabulous location, lovely pool setting overlooking the Lake. Excellent support from the office. A decent place for a family to enjoy an Italian holiday. Sarah, UK

September 2017 Stayed here for 2 nights with a group of 6 adults and we were very comfortable. The house was great - the best part are the views of the lake and the infinity pool. Most of our time was spent hanging out by the poolside. We definitely appreciated the showers - hot water & good water pressure. We took cabs to San Siro and downtown Menaggio that were a little pricey - 40 euro each way for a van, but definitely worth it. We had a great time at the house and would definitely come back again!” Meg, UK

August 2017 Fantastic pool and views over the lake, thank you for a lovely holiday! Rachel, UK

June 2017 We had a good time there! Robin, UK

September 2016 First time to Lake Como & not sure what we loved more....the lake or the Villa! Fantastic setting & breathtaking views from the infinity pool which felt like our own private pool as there were no other guests in the other apartments. Kitchen was well stocked with all the equipment you would need & is the hub of this Villa because of the view. The power shower was also a god send! The host / management were the best we have experienced so far! Very friendly, informative & so helpful - they made the stay that much more enjoyable. Any queries or problems were swiftly resolved. We would definitely stay here again in a heartbeat. A big thank you to the HPS team in Menaggio! Fahd, UK