CityPlex West #1, 2 bedrm two bath, 1st floor

Would return. Very quiet neighborhood (next to a church). Close to lots of restaurants. Will stay again.

I was really excited to stay here. However, it started poorly when it took me 4 hours to get the access code. Partly my fault because the host needed a copy of my drivers license. I should have sent it ahead of time, but forgot to. No problem, I'll just message him a copy. He would only accept it on WhatsApp and I hate that app. I emailed it, but it was never clear. Finally I set up WhatsApp, sent it to him and he sent the code. Each message between us took between 15 and 60 minutes. Finally, I got in. The cleaning people hadn't been there at all. There was trash in the kitchen, beds not made, bathroom filthy. He kindly offered to move me to another unit. Which was exactly the same way. I agreed to go to dinner while they cleaned it. But then, suddenly his cleaning person got injured and had to go to the hospital. Could be true, but I'm suspicious. I cancelled and got a hotel. I a m very suspicious that this is a scam of some sort, but I'm not sure what his goal is. Overll terrible, and my last rental at VRBO.

When we first arrived, it was not clean as we expected. Our host was easy to contact and understanding. We appreciated goat's flexibility. It is a lovely area close to lots of great food and still quiet at night. This is worth looking into.

I was happy with the property. The only issue I had was that it was musty smelling in the basement area, where one of the bedrooms is. Also, it did not bother me, but I did not see an air conditioner in the basement.

The owner, even told me VRBO should refund the cleaning fee! I hope someday to see the beautiful place! Thank you, so much!

Walking distance to down town activities.

Pros: One star each for feeling safe and cleanliness. Cons: *The owner was very dismissive about things brought to his attention that needed to be taken care of before more guests stayed at the property. Said they were out of his control. One issue was plumbing (shower knob wouldn’t budge) in the upstairs bathroom and the other was a serious health issue in the kitchen. *Had to ask for the entry code. He gave basic directions which were incomplete. *Had to ask for Wi-Fi login. The login he supplied was incorrect, which can happen. However, he didn’t send a correction when I emailed him the misinformation he originally sent to me. Trying to use Wi-Fi during the 4 day stay was extremely frustrating. The wifi service was intermittent at best. At first he apologized about the wifi, then questioned my cell phone plan. Very unprofessional. *As stated in the description, only very basic kitchen supplies were supplied. *The upstairs bed mattress doesn’t fit the frame. There’s a wide gap between the mattress and footboard. *Overall, we were not pleased with the experience.

Check in was smooth. Good location close to restaurants.

Location and price were great! Had alittle trouble with the VRBO app sending us to a house 3 blocks away but the host was able to send us in the right direction. House could stand to be cleaned alittle. You can hear the neighbors. But it was all we needed for Thanksgiv'n weekend and I would stay there again.

This home is so beautiful, if you have time to manage it and are one to enjoy a relaxing night at home make plans to stay in a night here. The Victorian ceilings and other architecture of the home is fantastic. Beds are very comfortable as is the sofa and chairs in the living room. The property is close to Louisville as well as different parks so plenty to do. The only things we can think of is check with the owner if your going to run late for check out, he is very diligent about coming in to clean, and if your going to sit on the patio at night beware of the motion light. We forgot about it and made it turn on at about 2a.