Beach Haven 1BR | Steps to Ocean w/ Pool & Grill

Location was good for what I needed and staff were very friendly. My unit was much older than I expected and a bit dirty as well

Great location, clean and modest accommodations that met our needs. Best for a couple, snug for a family of four.

The lack of a proper dishwaher should have been noted. The one there was extremely small, and had to be moved and hooked up to the sink with hoses. The dishgwasher was in the sitting area next to the couch, but it is not shown in the photo for the unit. We did not use it. It seems ill-advised to me to make this hook up and leave it running when leaving the unit ad advised in the check out instructions. We had to stand on the bed to turn on the light and fan in the bedroom. Wires for the bedroom TV hang loose on the wall under the TV. The room instructions need to be updated. They talk about a door lock brand that it not even on the door. The chair in the sitting area is not comfortable - the rigid support across the front of the chair pushed into your legs.

Great time the sauna was dope so many fun games and a full kitchen

Property had roaches. They were quick to communicate, with no action. Informed Wednesday first thing in the morning. Once we saw roaches crawling above where our children slept, it was a no go. Vacated two days early to get a last minute hotel on Thursday evening, still no action by them. They claimed they didn’t have enough time, but had more than 24 hours. They refuse any compensation at all. Would avoid Grand Welcome properties.

Great location with convenient pool and beach access. Perfect stay for a weekend getaway.

Unfortunately the unit had roaches. Property management was not responsive in a timely manner. When they did reach back out, they were unprofessional. We ended up having to find other accommodations for our stay and was denied my request for a refund. Will not stay at any of Grand Welcome Hilton Heads properties ever again.

Very quiet and well kept unit and complex. 2 adult women and we felt safe. Beautifully maintained pool and grounds.

The place didn’t seem well maintained. After loading the dishwasher and trying to run it, I let the manager know that it wasn’t working. The response was. Oh don’t use it. It’s being replaced the end of the week. I would have liked to have know that before because I wasn’t wanting to wash dishes on my vacation. Bedroom wall light switch didn’t work so I had to stand on the bed to get the light on and off. The toilet bowl seat wasn’t bolted down. No hot pads or pot holders which I didn’t know until I needed to pull a hot pan from the oven. Only one dish towel and one dish rag.

We have stayed several times at The Spa on Port Royal and this time was just as enjoyable as all of the others. Easy check-in. Short walk to the beach. Lots to do on resort as well; 3 pools, hot tub, tennis courts, cornhole, and shuffleboard.

One of my best experiences