Aura Retreat- 1 Bedroom Apartment

Absolutely perfect location within walking distance to the centre and spotless apartment. Highly recommend

Clean and had everything we needed for a short break in York to visit the Christmas Markets. Check in easy and no complaints about anything. Highly recommend

Great apartment with the bonus of a parking space. Easy walking distance into town and the apartment has everything needed for a short stay. All amenities were provided and the check in instructions were easy to understand

Numbered allocated parking space provided with this property. Clean modern apartment which was fully equipped with everything we needed. A 15 minute walk in to York. Would recommend booking this property, really enjoyed our stay

The flat is ideally located for a visit to York. We liked that it was the top floor so we had the window and doors. Can see out without feeling like people were looking in. The guests before us spotted silverfish so the office let us know and that it will be sorted but not enough time before our check in. We saw one or two in the bathroom but no big deal. The bathroom floor didn’t look to have been cleaned. Carpet wasn’t hoovered well. Anything we went to use in the kitchen appeared dirty so we washed everything before use. And I would recommend if you go to stay you let them know before hand if you need the sofa bed as we had to figure it out and fully make it up on arrival. Handy to have a free parking space at the property rather than have to pay for nearby parking. It did the job!

Easy access, parking and close to everything you need in York Lovely apartment York is a beautiful city

We made this booking with high expectations as the property and letting agency were well rated. This particular apartment is apartment P in the Aura complex.The apartment is relatively new but showing some wear and tear. It is on the top floor so there are some accessibility issues (4 flights of stairs and no lift). Parking is provided - a plus in York. Accommodation is compact but adequate, except in the case of the bedroom, where the placing of a king-sized bed prevents access to plug sockets for a hair drier and there is very little walk-round space. The sitting room has two comfortable chairs and a settee, though we found the positioning of furniture not of the best. The carpet is quite marked from previous layouts and out of its fitting at the bedroom door. The dining table and chairs were a good eating area. The kitchen was adequate and reasonably equipped. The shower room is small with very little space for personal effects. There were small niggles, such as the sitting room clock with a dead battery and a bedside lamp with no bulb. The main problems we encountered: both bathroom and kitchen floors had not been thoroughly cleaned; the shower seal was broken and water spilled out onto the floor during use; the floor mat provided had pubic hair in it when we unfolded it; the bed mattress, which was thin and uncomfortable, had only a sheet covering it and the springs could be felt through it - a very uncomfortable and sagging bed, which we complained about the morning after our arrival; the damp from the shower was encouraging an infestation of silver fish insects. These were found amongst our clothes in the bedroom wardrobe backing onto the shower area. We have pointed out these issues to the agency in private communication. Although they are investigating them they are not prepared to make any amends, preferring to hide behind the detail of the contract, so unfortunately we shall not book through them again.

Immaculately clean, very cosy and easy walking distance to everything. Parking was provided so that was ideal. Really enjoyable stay.

Clean, and comfortable, and just what we needed for a short break in York. Easy walking to the centre.