An apartment right in town, across from the marina with filtered waterviews

Good

Mattress was excellent. The linen was minimal( not all pillows had pillow cases). Bathroom towel only just adequate. No tea towel was provided. Apparently a welcome pack(including soaps etc and tea bags/coffee , dishwashing liquid & sponge) was supposed to be included but was not given out. Very disappointing that I had to shop before settling in. Kitchen cabinet laminate had peeled off in sections. Overall, the place was tidy but tired.

Rating Details: The property manager was adequately helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Location is good as across from the marina. The apartment (37) In Nelson Towers is very tired and requires some attention. It is not a low cost apartment so broken ornaments and a filthy rug in the lounge room were very disappointing. Also the cups and glasses are very mismatched. No bottle opener and the coffee machine was broken. Verandah was dirty and the outdoor table filthy.

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a really nice stay. Great location. Nice view. Spacious unit with comfy beds. Cleanineliness needs attention. Some repairs required.

Rating Details: The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The unit was a very good size and very central to all amenities. It was very good value. I would recommend staying there. Off street parking was also very useful as the car space was very close to the unit.

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I booked 2 night last month.I wasn’t happy at all the apartment was all sand everywhere the beds smell very yuck the toilet was very dirty the towels were used and not washed. I called the office it was sunday no one answered. I spent 2-3 hours cleaning the floor washing and drying the bedding and towels.I was very disappointed especially because i already spoke to them few days before my arrival to ensure that the apartment will be cleaned after each visitor and they told yes they have cleaners and they taking extra care during this pandemic time.(i have screen shots for the conversation as a proof).I sent many emails i sent photos and videos to prove my bad experience and how bad it was .the team apologise to me and ask me to email the manager and they sent me her email.I sent her all the conversation screenshots,the apartment photos and videos .she didn’t reply me till now.I will never book this apartment againIn plus it s very hard to find the entry and it s so complicated to get there

Dirty balcony, just clean in unit, poor check in process.

This is the third time we have stayed at this unit and we absolutely love it. Its in the heart of Nelson Bay and it has a great view. Once you have parked you car in the garage its stays their, because every thing is walking distance. The unit has everything you need except for food and drink, but you can walk to Woolworth, we are planing to book it again.if you want some were to go and relax its the place.

I've stayed in this unit quite a few times now, its decor is dated, falling apart and plenty of things not working just in general. It needs some TLC big time. Its comfy enough and certainly roomy with a great balcony and so central to all you need. The double car garage is a squish, but yes you can get 2 big cars in, a Commodore and a Toyota side by side if you know how to back them both in with manoeuvring. Upon entering the unit i noticed it was disgustingly dirty, there had been no cleaning after the previous guests and was not impressed as this then took another 2 hours of our time to wait for the unit to be cleaned by amateurs. It can get noisy at night but you get used to it, its normally other tenants who make the noise not so much the road. Will i stay here for the 4th time, probably not, ill be looking elsewhere, until they lift their game.....

Beds were comfy. Great deck. Furnishings well presented. Needed a good clean everywhere. It seemed as though it had missed its last clean.