Alyssa House Venice

Great stay. Very spacious and perfect for our family

Large restroom

The listing is accurate. The ac is ok but a fan would be a great addition. The bathroom is very hot. Easy check in! We would stay again!

Wonderful stay and apartment. A bit off the path which was nice for us, but maybe not all. Quite a bit of the canal sidewalks are under upgrade improvements, but caused no major problem. Convenient for the water ferry out to the islands, but about 12 minutes back to the train station for the main canal water ferry.

We loved staying at this apartment; it was very conviently located to both the waterbus stop and great restaurants. We all appreciated getting out of the crush of tourists in the busier parts of Venice and being able to retreat to the cool aparment to rest before dinner. We'd definetly stay here again if we returne to Venice!

Not enough space to say it all.. Untimely communication not received by us, which led to us rushing from the airport, which in turn led to me having my wallet, money and cards stolen even before we had reached the property. We were not told about the late arrival charge in advance, we were not told about the tax that we were required to pay ( Nb overcharged first time, and this was challenged after I read the rules on the Venice authorities website.. and no way this is a 4 star property so why charge 4 euros per person per night when the range is 1 to 5 euros and only for the first 5 nights, and half price for children ( our receipt indicated 3 adults for 6 nights, when it was 2 adults and 1 child chargeable, and should have been 5 nights). This do not feel honest, and unless I had looked it up, we would have paid in good faith. Cleanliness left a lot to be desired: bathroom floor was dirty, sheets had hair in them which indicated they had not been changed.. and the property advertises 3 bedrooms.. and we needed 3 bedrooms, but the owner had not made up all 3 rooms ( if indeed they changed the sheets at all). On the other hand, they were understanding of my predicament on the first night, and checked up on me the second night. Which was appreciated. There is no mention on the website listing of the need to provide passport details. On the third day, I had 4 messages and 3 phone calls about this. And there is more but no space left here. Msg me directly for more.

The apartment is in a residential area so very quiet but just minutes away from the hustle and bustle. Communication and check in/out were faultless. Very comfortable bed. There were a few very minor issues, such as light bulbs not working, that were not worth bothering the host with. We had a lovely week

This house was great the manager was fantastic, in close contact with her, she allowed us to check in early which was so nice, located 30 minutes away from St Marks square, so it was a walk. Very nice place, definitely recommend.