Zion Village Poolhouse (From $299) Sleeps 24 * Spa

This home was one of our favorites we have stayed in. The pool and hot tub, outdoor fire and patio vibe was so nice. The house was clean. Beautiful and impressive. We did have issues with the oven when we were trying to make a few meals but they were responsive to try and resolve the issue. I was impressed and we will hope to stay at this location again in the future. One note- We didn’t love the hand soap- so if you are particular about that bring your own and bring laundry detergent. There wasn’t any when we arrived but they brought us several packets the next day.

Perfect place for our trip. Nice, clean and comfortable. I would absolutely stay again!

We had a great time, but there were issues.THE AIR CONDITIONING. It was 103 outside, but the AC could not get the place cooler than 84. The temp in the house only got higher and went as high as 90 for some rooms, no matter what we set the thermostat at.A couple of the bedrooms had little AC units that cooled those 2 bedrooms well, but the rest of the house was hot. There were a couple fans provided as well, but it can only do so much. Trying to sleep in the heat was difficult, and a little dangerous considering we had infants with us sleeping in a room that was 90. The baby monitor kept going off saying the temp was dangerously high.The host communicated info for check-in, and a backup code for the front door, and asked how things were, but didn't actually respond when I asked about the AC. I'm almost positive that most were automated text messages. I'm not sure my question about the AC was even read because when it was time for check out, more messages came in about check out, and hoping we had a good stay.Before arriving, they responded to some of my questions, though not all, and inaccurate info was given in some of the answers. We were told there was a closet big enough to fit a pack n play in (there wasn't), and that there were kid dishes available (also not there).The only other issue I can remember is that all the pool toys we tried inflating had holes and should have either been thrown away or patched up.Overall, we had good times, but with big issues.

This home is beautiful and it was very clean which I value greatly. We did have a problem with the heating of the hot tub and pool the first 24 hours. I specifically email the management company 3 times asking that the pool and hot tub be on and heated when we checked in at 4 pm. All my teenagers wanted to do was be in the pool. I was told that they would be on and heated upon our arrival, unfortunately they were not. When we arrived they were only 76 degrees and continued to get colder. I turned on the heat as directed but they were not heating and didn't all night. I communicated this to the management and they did send someone out to fix it but not until 2pm the next day. We didn't have a heated pool or hot tub for the first entire day we were there. The main reason I booked this property was because of the private pool and when we were unable to use it, it was very disappointing especially since I requested 3 times prior to arrival and told it would be working. Also, the location is great but it is noisy with the pickleball and basketball courts right behind it. I would also suggest that maybe you put a privacy screen so people do not watch you in the pool or hot tub through the small fence.

Overall, this place was great and fit our needs as a large family of 18. We stayed for 7 nights over Thanksgiving, and after lots of research we chose this place due to the pool for the kids. When we contacted the management co, we were told the pool was heated year round to 85-87 degrees. We were very pleasantly surprised to have full control of the pool and spa temps and that it was indeed possible to heat it to those temps despite having highs in the mid 50’s. The spa we set much hotter and it was great. One reason we deducted a star was because we specifically asked ahead of time for the pool to be heated and ready upon check-in and was assured it would be. It was not, and while it was heated by the next morning, we did miss out on that our first day. The outdoor space was everything we could want with plenty of pool inflatables to use, tons of comfortable seating, and awesome large gas fireplace and grill that all worked great. Cleanliness: some hair left in a shower drain, several beds required us to wash the top blankets, but overall very good. We did have a couple insects the first night and communication with management was excellent. They even had pest control come and spray and inspect. They assured us that there was no “infestation” and that it’s normal in that climate to have a few. My only other wish would be an upgrade from 1-ply t.p. and a larger supply of household needs like dish soap, paper towels, and garbage bags for a weeklong stay. But we loved it!

Modern home with lots of space to spread out for 10 adults, with plenty of bathrooms to avoid 'rush hour' traffic jams. We enjoyed the spa area of the pool.

Overall the home was great, the issue i had was with the AC. When we arrived the home Was very fresh and cool the next day the home felt hot, I reached out multiple times to the number provided finally on my 3rd attempt Someone answered. Took down my information and that was it. I also sent out emails and text msg on the app. But no one came to address the problem, I just received email response asking more questions. Due to the heat part of my family cut their trip short, disrupting our plans. app.it.informationnuprovidash

House as described. Plenty of room for 4 families, 13 people total. We would stay here again!! Thanks!!

the home was a perfect fit for our family . it was very comfortable and we loved all the TVs and the pool was great. the location was also perfect , close to so many great things to do and stores. our only complaints are that when we first got there the air conditioner was not working in 105 degree weather. we couldn't get anyone to come help us. also, one of the showers had not been cleaned. it had the used soap and shampoo bottles in it. overall we had a great time.

After a long drive the property was not yet cleaned we waited until 5:30 to go in. The pool cover was full of water so we were unable to open it. I called for maintenance. Nobody came. We did locate pumps that took 4 hours to get enough water off the cover to be able to open it. There were limited towels for a group.