Waterfront Lake Murray Home w/ Dock: Dogs Welcome!

The house had not been cleaned I contacted the host via the VRBO app and didn’t get a response other than AI.we left and I still have not been contacted.

Towel rack and toilet paper holder in master bathroom were broken. It looked like no one cared about fixing them before someone stayed. I asked rental agency Vacasa to make sure the grill was working as we needed to use it the night of check in. They said their maintenance crew confirmed it was. When we arrived there was NO propane. We had to cook meat that should have been grilled on the stove. It was the night before thanksgiving so they couldn’t come out and we weren’t going to drive around to find somewhere to fill it.

Smooth check-in. Beautiful lake views. The house is a bit dated in the structure itself.

The overall cleanliness was disappointing. The carpet had may stains on stairs. The outdoor furniture has spiders and webs And the fans were dirty outside. For the amount we paid with a 4 pm check in and a 10 am checkout I was very disappointed

We were very disappointed with this house because it was very dirty and some parts of it were run down. When we arrived we were disappointed to see the walls in the kitchen and in the bathrooms had dead bugs all over them. The carpet was disgusting to walk on because it was so stained. On the dock, many of the boards were rotting out. The boards attached to the ladder into the water were rotted out and one of my guests got injured trying to get out of the lake because the ladder was not secure due to the rotting boards. Several of the screens had holes and rips in them so many bugs got into the house. Everything we used in the kitchen had to be washed before we could use it because everything was so dirty. There was food caked onto some of the pans and silverware, and everything just looked dirty. The house is not well maintained. Also, (this is not the fault of the owner) there was a stray dog that kept coming into the yard from the neighbor’s yard. I was not comfortable with that because of the children that were with us. Overall, we had a great time on the lake (we rented a boat), but our stay in the house was not good because it was so dirty and badly maintained.

BEWARE……This property is inundated with ROACHES. This location is in need of some serious upkeep from the management company Vacasa. Upon arrival dead roaches were in the floor of the dining & living room area. I took the broom to collect & dispose of them. At the time of unloading our personal items for this stay we noticed more roaches crawling throughout the entire property. This resulted in us washing all of the laundry items to confirm cleanliness. We have to purchase detergent & bleach to get this task completed. I reached out to the Vacasa on the 1st night to request that the local staff come by to spray the property to treat the massive amount insects that were have discovered at this point and the representative took my contact information and even asked if I had taken pictures to support my complaint. He instructed me that I would hear from someone on the following day for a possible resolution. I called a 2nd time to refresh my complaint and include photos as we had to kill a magnitude of roaches at this point & to inform them of the burning coming from the stove-top. NEVER heard back from anyone. This caused us to have to go back to the local store for Raid bug spray and cleaners to make our stay feasible. I am hoping that this detailed post will help the property owners aware of the neglect to maintain the property and to assist future vacation home renters from making the mistake of booking this unit! We should in fact be refunded for a portion of our stay.

Property is in a nice quite location. For it to have been a summer weekend with nice weather the boat/ lake traffic was lite . The property listing isn’t intentionally misleading but there things you don’t see in the description and pictures. It is a lake house and has an old lake house feel. The furniture is old and worn and needs to be replaced. The kitchen is well appointed but the dishes all had to be washed as the former occupants probably only wiped them down. Tips and tears in furniture and carpet . The outside deck and furniture would be awesome if it just had a inside down during the cleaning you pay for as part of the rental. With that said - we had a great time ! We only caught one fish over the weekend but it was a hoss !

This home was filthy . Roaches both dead and alive throughout the house. Dead bugs, dirt and dust thick in every window sill. Hole in bathroom ceiling with water leaking out that required a towel be constantly down and replaced to soak it up. Upstairs bedroom had shredded candy wrapper paper all over it. There were large dark stains in carpet and on outdoor furniture. There was broken furniture, broken small appliances and it looked like the house had not been cleaned in months. I reached out in numerous occasions to Vacassa local staff number and was never contacted by anyone and only responded to by text after each contact letting me know that someone from the local office would be getting back with me. We own a home in this neighborhood and this was hat we had hoped to be one of many times in the future we would book this rental for overflow company . Obviously this will never happen. We were humiliated that we had rented it for guests this time. If I were the home owner I would be mortified to find my home was rented out in this condition.

Very hard to find address, roads are very narrow and easy to get lost . The deck was kinda dangerous for little kids.

We really enjoyed our stay. This was our third visit to Lake Murray and third different house. We had four adults two small children. Two of our teenagers came and stayed overnight one night. We only live about an hour and 45 minutes from Lake Murray. The only complaint I would say would be the cookware. It definitely could be updated. There is a lot of it there but not a lot that you can use. A lot of stuff that doesn’t have the nonstick so things were wanting to stick to the pans. The grill didn’t work very well. One side would only really get hot . There was a bad board on the dock that was sticking up. The kids kept tripping on so we had to lay a towel on top of it. It would’ve been nice to have had TVs in the rooms. The master bedroom had a TV but we couldn’t get it to work and the TV in the upstairs loft was only for DVDs, and there was very minimum of those. The teenagers would have liked to have had a TV and the bunkbed room as well. We are just a family that goes to bed watching TV. And one of the days was quite rainy and would been nice to have laid in bed and watched TV but the only one that seem to work was in the living room. But other than those few things he was a great place to stay!