Vista Retreat- Outdoor Spa & Pool Table

Great time with the family but, there was to much things on the place that I didn't like. Toilets were broken some didn't flush good, no hot water on the 2nd floor, really dirty specially the kitchen, REALLY bad dog smell, heater were not working properly and some rooms with no heater really cold. It needs some really good upgrades. in the summer it might be ok. but, really good agent who helped us good on all of our concerns.

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: property run down, not enough sitting for advertised no. of guests. toilets broken.

Toilet s Brocken , couch Brocken, not enough couch’s to sit.

My family and extended family, group of 15, stayed here. It served its purpose. Great that everyone could park in the driveway. The place could use some more seating... not enough couches and dining room seating. Overall though it was a great location!

Rating Details: The property manager was more than helpful. The vacation rental was very dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We made the best of it. To us it was not as clean as it should have been. Spider webs and dust is not what you would Luke to see for the price. Also the pull our bed was broken as well as in the downstairs bedroom the floor tiles were loose and moved when you walk on them.

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great vacation with our kids and grandkids. The layout was perfect for us. Lots of space to spread out inside and just a block from the lake. Which was great for going back to the cabin for lunch and bathroom breaks. Lots of room in front yard for the kayaks and canoe too. Property management staff was amazing!! So helpful, polite and understanding. Downside for some people was lots and lots of little things needed to be repaired. And house keeping could do a better job. But overall we loved our stay.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is an older home with new additions added on. The house is worn but very clean. This made for a more comfortable stay as we had 7 children with us. The house has so many rooms that the kids had epic Nerf Gun battles to occupy them when not outside. The hot tub is very very nice and theres a front yard and backyard for the kiddies to play. The manager is over the top nice and his communication is excellent. The rooms are spacious and the dual kitchen scenario was fun. There were 3 familys and we never felt crowded. Bring your own knives if you are making in depth meals but we had enough pots and pans to cook for 13 people each day. Would stay here again.

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The Netflix didn't work, and the people at the other end of the number I called were not helpful at all. We didn't get the pot holders that were promised to be delivered the day we arrived. There was a strange smell that came and went in the billiards room. The TV in the larger upstairs bedroom didn't work. It would turn on, then turn off if you pushed any button on the remote at all. The pool table had not pool sticks that were any good at all. Other than that, the place was fine, and we enjoyed ourselves. Don't get me wrong, we still had fun, the place was big enough for our needs, it just wasn't as nice as we were hoping and the management staff just didn't seem to care that much for the few times we asked them for something.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Where do I even start? Well first of all the cabin was extremely easy to find, centrally located near The Village and Big Bear Lake itself. The property manager Lewis arrived at the cabin as soon as we had told him we were up the mountain. He did an amazing walk thru and showed us where everything was in the cabin, all the way down to the extra pillows and blankets. There is a private back patio with an amazing jacuzzi that makes you feel like your at the spa, perfect after a long day of skiing! There is a roaring sound system down stairs that we plugged our iPod into while we played pool on our off nights of relaxing. Everything at the house was immaculate and exceeded our expectations GREATLY! The rooms were great in size and the beds very comfortable. This cabin was absolutely incredible, so much so that we almost never wanted to leave to go out! We will be booking it again next novemeber, maybe even sooner for the summer since it is so close to the lake! I without a doubt will be mentioning this cabin along with Big Bear Property Services to all of my family and friends!! AMAZING BIRTHDAY TRIP! Thank you Lewis Stewart!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The home was in a very good location and easy to find with lots of parking space. It was clean and very spacious. We had a problem with one of the pullouts and we needed more blankets. The property manager was available to help us. We had a great time.