Vegas Group Getaway- Private Pool & Hot Tub- 2 Kitchens

We had a good stay at this house. We were originally scheduled to stay at a different property, however, were contacted shortly before the trip that due to plumbing issues we were being moved to this property. The hot tub did not work, even though I stressed having a functioning hot tub in my solicitation for a place to stay. Due to the change in property, I was told we would receive a discount/refund. However, the property manager has yet to provide any updates on this.

House was nice. Plenty of room for 14. Enjoyed the stay

I’ll start with the good stuff first. The home is huge. Lots of space and a completely separate living room with kitchenette was cool even though we never really wandered to that part of the house. The pool and video games were loved by all. The main kitchen is big with lots of space to cook and serve. Things that fell below expectations. First, they were in the process of remodeling the bathroom in the room I personally was staying in. They did give us the heads up which was appreciated but the shower was unusable for the majority of our two night stay. The kitchen though large was missing a couple of essentials but we were able to find a work around. The biggest complaints were the fact that they only offered one towel per person on the property. A place with a pool and no extra towels? So be sure to bring your own. When we brought it up with the host they didn’t offer any solutions. Another item was insufficient bedding. Maybe you don’t think a top sheet is necessary but no mattress cover either. Not great. Finally, the spa was unusable while we were there as it was filled halfway with dirty water. They offered to fix it but never followed through. I have been a host in the past and so I am trying to be as lenient and understanding as possible but some of these things are just so easy to fix. I hope this review and my messages to them will help right the ship. Seeing other reviews with the same complaints however is concerning.

Hasan was super easy to work with and very communicative. He met all needs and was always available when I needed to call him for anything. House was amazing and I highly recommend it. Would 100% stay again.

Perfect stay for me and my 7 other friends. Pool was great and clean. Everyone had their own bed. Big and spacious for lounging around. Great location to get a quick Uber to the strip. We will be back for sure!

We booked this place for our April stay to attend the BTS concert. The property manager called us 1 day before and said the place is flooded and offer another home that he have available. We didn’t have any other choice but to take it. The other house was outdated and is not prepared for guests. They DID NOT have toilet paper, detergent and other supplies when we check in. We have to go to the store and get everything ourselves. The swimming pool was filthy and needed to be clean. The worst part is they lied about giving us a small refund of $125 for the inconvenience. They will not pick up the call, text or VRBO messages. It so little amount of money to be ignoring the customers. I will not recommend booking this place or using the agent of Brilliant Vacay.

I cannot recommend anyone stay here until this listing's many problems are fixed and communication is improved with the owner/rental manager. This property could be a great place to stay but many of the amenities are unusable. The hot tub was half-full of dirty, dark green water, no propane for fire pit or grill, and the green gun for the shooting arcade game doesn't work. We were given 14 towels despite booking the property with 16 guests and given zero hand towels. We asked for more towels and got no response. Also communicated the problem with the hot tub and nothing was done about it. The kitchens, bathrooms, and bedrooms were clean so at least the hired cleaning crew is doing their job. Overall very disappointed.

Really great function house, it fit everyone well. Has great amenities for everyone has your pots and pans and forks. Great communication with the host. Close to the strip Uber was perfect. Overall great stay I definitely recommend to stay.

We had a wonderful time.

Property was everything as said, felt very at home and safe. Good communication with the host. Will stay again.