Tugun Beach House - Pet Friendly & Perfect for Families!

The location of the property is fantastic, but for the price you pay for the house linen should definitely be provided, caravan parks are a fraction of this price and provide towels, sheets and tea towels at no extra cost. The house needs some maintenance, balcony off the main room railings are rusted and broken, kick board in upstairs bathroom has water damage, bath handles worn, toaster only one side worked, carpet could use a deep clean or remove carpet from pet friendly accommodation all together, window frames have black mould, ceiling fans dusty, tv table covered in cup stains. Being pet friendly the courtyard needs a grassed area, remove the raised garden beds and add grass. I would say the cost of the property needs to be reduced or maintenance done and linen provided to make it worth it.

We had a wonderful stay - I’ll remember to take our portable Nespresso machine with us next time although a great coffee shop at the Tugun SL Club was a great substitute!!

Great property, perfect location for our family stay.

Met our requirements for an extended family to stay for a long weekend and attend a hinterland wedding. Other guests were located close by as well. Great location next to the beach and easy access to restaurants etc.

Wonderful location, very pleased it is pet friendly and met awesome locals on our beach walks.

Close to beach with plenty of space in the unit for the whole family. Lovely spot for walking and great that we could have our dog with us.

Comfortable home in a great location!

This was an excellent property for us. Small children could walk to the beach. IGA, baker, surf club, pharmacy and tavern all within short walk at Tugun. Very quiet with great outlook.

As noted in listing, linen isn't included. They work with a company you have to engage separately, and for us it increased cost by [a large percentage - Stayz apparently prevents me saying how much]. Clearly disclosed in listing, but so much more hassle and makes it harder to compare properties. Their Terms and Conditions require you to do their online check-in process. This requires you to upload your licence and credit card into a non-secure platform. It stores images of documents rather than hashes, and it indicates that staff have access to the images. Otherwise you have to give them [a lot of money - again I'm not allowed by Stayz to say how much] and they tell you nothing about how they decide to give it back to you or not. Those T&C weren't obvious prior to booking, but get highlighted clearly in an email that you get after you've committed to the property. There's a bunch of other stuff in there, like apparently they could cancel your listing if the owner decides to sell the property after you booked. Oh and if they are trying to sell you would have to let people come through for inspections! The location is amazing, as good as you can get if you want to stay in Tugun, although Tugun is a quiet little place right next to the airport. We have family there so was perfect for us. Right next to the beach, the Surf Club, and other shops etc. Bedrooms were very small. We got them to set up portacots in the two biggest rooms for us, and when we arrived we couldn't close the door of one of the bedrooms with the spot they set up the portacot. In the end there was no place you could fit the cot and the other furniture all in the room so that the door could close. Had to move all furniture other than the bed and cot into the living room. Firstly - we booked this property because there weren't many options available, and normally we would have booked something a bit more modern/with a bit more creature comfort. As such, our rating somewhat reflects the fact that we didn't pick a property well suited to us. Secondly - that T&C stuff impacts our rating but you might not care, and it's not technically an issue with the property but with the management of it. I must say, by the way, everyone at Goldcoast Holiday Homes (the Manager) was courteous and amazing to deal with, and they helped us organise late check-out (because the standard requirement is that you be out by 9:30AM - ouch!)

Perfect setting for our family weekend.