Town of Bethany Beach home with a fireplace & outdoor living - near beach

This is a 5-star in a great location, but we had a salty experience with customer service. The home has 2 HVAC systems. Upon arrival, the top-floor A/C worked great, but A/C on the main floor (great room, kitchen, primary bedroom) was not working at all. We reached out to Vacasa right away, and they dispatched their non-licensed tech for investigation. The tech confirmed the air handler was not working and that an HVAC pro would need to visit within 24 hours. Fast forward to the next day (24 hours in), and nobody has fixed the AC. Nobody from Vacasa has followed up. Zero texts or calls. I reach back out via Vacasa's texting service, and they inform me their local operations team is working on it. By the next day, I'm physically and metaphorically heated. 48 hours since check-in, and still no AC on the main floor. Afternoon sun bakes the living room. Still nothing from Vacasa - Zero calls, zero texts, zero cares in the world. 3-day weekend ignorance. I send a nasty-gram through their texting service and they again reply that the local operations team is working on it.Upon departure 3 days after arrival, we still hadn't heard from the local operations team. Zilch, zero, nothing. We requested 10% back, but they refused and sent 5% with a canned response. Never an apology call. I own rental properties myself... unacceptable by my own standards. My review is the only way to make them pay for their stubbornly cheap treatment. House is great, though, good luck!

Close to the beach - close to town - space for a big family.

Really beautiful house! Great blend of sophistication and casual living, just a short walk from the beach. Loved having an elevator to haul luggage! Kitchen was a dream. Three of the five bedrooms could be considered a primary, so it’s a great place for multiple families, couples or individuals. Cleanliness was a little spotty, but property manager was receptive to our comments so we wouldn’t hesitate to come back.

Large open kitchen/dining/living space. Spacious bedrooms, numerous bathrooms, great amenities…. Toys, games, beach chairs. Lovely accommodation.

Our family loved all the space - all the amenities - and as a family that likes to cook - loved the well-equiped kitchen!

New build is a nice treat for a Bethany rental. Home was done well. Cleanliness could have been stepped up a notch but overall it’s a great rental.

The house had plenty of room for our family and was great for hanging out. There is a busy road that can get noisy while sitting on the screened porch and deck but it was still a lovely space.

Place was very clean and great amenities. There were toys for children to play with and the closed in balcony was a nice touch. 1 block from the beach so very accessible. Beds were smaller than advertised however (Full, not Queen). I am 6’1+ and my wife and I barely had room. Put in bigger beds and this place is 5 stars.

We rented this home for a first time weekend getaway for 3 couples. The layout is perfect and each couple had a beautiful master bathroom and great privacy as the rooms are well spaced. Beautiful modern kitchen and dining area. The living room was a perfect gathering spot and everyone had plenty of room to spread out and be comfortable whether watching movies, playing games or just hanging out and talking by the fireplace. Even though it was chilly outside, we still enjoyed walking on the beach which is just a couple blocks down the street. We’ll be back for sure!!!

Great house in close proximity to beach and boardwalk. Had everything we needed, just add cocktails!