The Roc-House Airport Home Office Gaming Center

Great house for large/split families. Well stocked and furnished. My only complaint was not having info to get into home ahead of time. I called VRBO and the host answered right away which I appreciate. VRBO was slightly rude and wait time was ridiculous so that is why my communication rate is slightly low. I would definitely stay here again.

I rarely write anything but rave reviews. However: Upon arrival, nothing had been cleared of snow (luckily, it was no more than two inches deep), the house was chilly, the bunk beds were not made, it was too dark in the entry way to see the keypad… Living room furniture needs upgrading. The windows look to be original and allow in lots of cold air, causing bedrooms to be a variety of uncomfortable temperatures (either too hot or too cold). There is a lack of some basic amenities, such as: washcloths, tissues, trash cans in bedrooms, shampoo, places to hang towels, curtains to keep out the street lights, a place in the large entry way to sit to change boots, and extra blankets (only thin quilts on downstairs beds). Only three table knives. Mattresses in the bunk room are thin and lumpy. Living room furniture is not in great condition. Aside from one message that appeared to be computer-sent, no communication from the host since three days before our arrival, and no answer to a question I sent on the day of arrival (about conflicting arrival times between the message and the listing). No information or message about how to leave the house. Typically, I go above and beyond to leave a house spic-and-span, but due to all of the above things, we weren’t sure what they wanted and were less motivated to do anything but the basic expectations. My apologies for this review if something has happened like a family emergency. That is certainly what seems may have been the case…eit

house had everything we needed

We spent little time at the house, but it was conveniently located for our purpose. Comfortable, but could use a bit of information about local eateries and instructions on how to use the ‘smart’ thermostat. Roomy living space for five of us.

Great location, double laundry which was a great help for a family of 7 to quickly get a few loads done

We absolutely loved all the rooms. The kitchen was well outfitted. The community gathering spaces were perfect for the family to gather and support in small groups and large. The home was clean and well appointed. My suggestion would be a bit more work on curb and yard appeal. The weather was perfect for use of the fire pit. We had a great visit. If we return we would visit again. Thank you Chris!

Great house, very convenient to airport and 390. Clean, extremely easy check-in and out. Would definitely recommend and stay again.

This was a perfect home base for graduation at RIT. We had lots of space, loved the kitchen, and of course the TV in the bedroom made our son happy! Christopher was a very gracious and flexible host.

This was great. It has everything we needed.

This rental property was even better than the photos. Communication with owner was great and the entire experience was just perfect and couldn’t ask for a better situation.

This is the second time we have stayed here with out of town family. Home is clean and comfortable. Owner is responsive and provided extra chairs and towels and made sure the driveway was plowed and there was salt for the sidewalk. He also had a Christmas tree set up which was a nice touch. Overall , great stay and would recommend.