Stunning Tropical Getaway Steps To The Beach- Private Pool And Hot Tub

Clean and enjoyed the pool/

This property presented multiple safety hazards and habitability issues that were not remedied in a reasonable timeframe.During our stay, we found broken glass in multiple areas of the outdoor room and construction staples on the pool deck. As a result, our child sustained injuries, creating an immediate safety concern. The pool was also nearly overflowing and required a maintenance call.Several advertised amenities were not usable as advertised, including a pool table with a broken pool cue and a dartboard with no darts provided.The home was inadequately maintained and supplied:•Numerous burnt-out lights throughout the home and bathrooms•No outdoor lighting near the pool, making nighttime use unsafe•Many bedroom outlets did not function•Running the dishwasher caused power loss to the entire house•No hand towels, pool towels, kitchen towels, or cleaning supplies•Kitchen poorly stockedAdditionally, the home had a strong mold/mildew odor throughout and a significant bug infestation in the kitchen, impacting cleanliness and comfort.We contacted the host and a maintenance technician was sent with a list of reported concerns. However, only a few light bulbs were replaced, and the remaining safety and maintenance issues were not resolved during our stay.Due to the ongoing safety risks and conditions that did not meet basic habitability standards, this property was not suitable for our stay and is not recommended, particularly for families.

It’s hard to know where to begin. We chose this house specifically for the heated pool and hot tub that was advertised. Prior to our stay I even re-confirmed with the host that the pool was heated and I was told yes. Well that couldn’t be further from the truth. The pool AND hot tub were cold. We messaged the host and the property manager numerous times so they sent a maintenance guy to “turn on the heater “. The heater should’ve been on before we arrived. The so called heater took over 3 days of our 4 day stay to heat the pool and hot tub. In addition the TV room hit you with a horrendous stench of mildew so much so that my husband who has asthma had to leave. The kitchen counters, stove and sinks were infested with tiny ants. The kitchen and bathrooms were not even properly stocked with basic items like towels, soaps, shampoo or garbage bags. Maybe there was enough for a 1 day stay with 2 people NOT a 4 day stay for a family of 7! When we contacted the property manager we were told they don’t provide pool towels. How do you not provide pool towels in a house with a pool???? Ultimately the property manager delivered additional towels and shampoo BUT the pool/hot tub issue was NEVER resolved. We have been using VRBO for many years and this was by far the WORST experience we’ve ever had!!!!