Stony Creek Cabin - Fox Farm Cabin | Hot Tub, Fenced Yard

Great place to stay! Excellent services! Looking forward to returning next year!

The cabin is very spacious, it has comfortable beds. The house could use a deep cleaning but it was ok location is near big bear snow play. The amenities are great.

This is my second time visiting Stoney creek cabin and by far is the best experience, I will definitely be visiting again. The warmth of the home makes it feel very welcoming and very family oriented. It is located in a perfect location so I can snow board with my family or take them for a hike within a 5 min drive. I would definitely be visiting again without hesitation. If I could thank the hosts for the hospitality of having everything that is needed to make this family get away as smooth and peaceful as possible.

It was the greatest they have everything you possibly need. We even got in early and that was so helpful. Everyone that works at cool cabins are great very helpful and so nice. We really enjoyed the house it was great

First and foremost, we had no problems with the property itself. Great location, modern and comfy interior. Anyone who stays at this home will be satisfied. Our issues were with the property management company. Check-in: Regardless of the fact that we made several pleas, the office was not willing to accommodate our many requests to go straight to the unit rather than go the office first for check-in. I would have been more than willing to drop my family off at the house, and return myself, but this was not allowed even though current reviews for the property suggest otherwise. Also, the office was dramatically understaffed and unprepared for the number of check-ins occurring that evening. I waited in a long line, outside in the rain, for approx one hour to be checked in. Smell & trash: Upon entering the unit, a clear and distinct smell of dog and animal urine permeated the residence. The master bedroom sheets and comforter were so bad, we stripped the bed and washed everything immediately. Washing the sheets helped, so one wonders how often this is done to begin with. We also had to deal with kitchen trash that had not been taken out and also smelled quite badly. This was the first call we needed to make to the office. Two people were sent, representing the first of many examples of poor communication and unnecessary interruptions during our stay. Fridge: we noticed that the fridge leaked water whenever the water dispenser was used. Fireplace: the instructions for the fireplace in the manual were incorrect. Chair: one of legs on the dining room table chair was broken. Heater: the heater stopped working and needed to be repaired during our stay. This was particularly difficult given the cold temperatures of the house, and the number of phone calls and service people this took to resolve. Dryer: dryer not drying. Again, more calls, more service people. Supplies: the house came very ill-equipped. One roll of paper towels, no extra toilet paper, not enough dishwasher or laundry detergent to even run the machines only once a day, one box of Kleenex. Staff were unprofessional and incredibly condescending in tone. every time I spoke with them, with a few exceptions. I would be happy to stay at this home again, but I will most likely avoid any property managed by Big Bear Cool Cabins.

Its strange that we have to wash the dishes and take away the trash before we leave. There should be a cleaning service that comes and does all of that. I won’t be using this company again because of all the clean up we are required to do, despite having had an amazing stay in a great cabin.

House was great! We had a family trip for my son's 8th birthday and we all enjoyed it. The house had everything that we needed and we hope to stay there again!

This cabin is delightful. Very clean. The kitchen was well equipped with everything you need. I would return without hesitation. The only hiccup was I was told the cabin wasn’t ready and they would text me when it was. We drove to the house to look at it because we were excited and noticed that there wasn’t a cleaning crew there. I called and the lady on the phone gave me the code and we got in right away. I received a text over an hour later that We could check in? I’m glad we called when we did. Overall great cabin, book it!

Nice pkace

We have a excellent stay.