Stock Cottage Cozy 2 BR, 2 Bath House next to Biology Trails and SAU

The property overall was acceptable. We would have considered the amount we paid a fair value.However, while driving back to Orlando we received the first of @ 15 messages from the hosts stating that we had brought a pet and failed to pay the required pet fee. We responded that we have a cat, the unit was advertised as pet friendly, and the listing made no mention of a pet fee. We were told that when we registered we were required to disclose the number of pets and the pet fee would than be assessed. We responded that we did not recall seeing such question, we would check when we got home, and would pay if owed. When we got home, we checked. We had accessed the hosts' listing thru the Expedia website (Expedia owns VRBO) using our one-key account. The registration page we were presented did NOT ask about pets. (Apparently, if you reserve the property thru VRBO's site/app your reservation page asks about pets, and then the pet fee is disclosed). We told the hosts' of this fact, and refused to pay. They threaten to escalate the matter and we received a bill from VRBO claiming an overdue pet fee. As a result, we spent an hour on the phone with VRBO comparing the reservation forms, and thereafter receiving an email from VRBO stating that we have No obligation to pay. The hosts' are unable or unwilling to accept these facts, instead they apparently believe that my wife and I are base liars, willing to make up entire stories just to cheat them out of a few bucks.

Very clean!

Wayne was great to work with and the house is just as listed and clean! Plenty of linens and towels provided! Thank you!

Pet friendly. Our dogs enjoyed the stay. Very clean. Quiet neighborhood. Highly recommend. Owner quickly responds. Very easy transaction.

A We chose Stock Cottage for several reasons: close proximity to family, pet friendly, one level house, and their cancellation policy. The owner was quick to respond to all communications, gave detailed instructions for entering the house and provided a phone number in case we needed anything during our stay. The home was very clean, well taken care of and has all the kitchen items needed to cook and serve a meal. The small dining table has two stools but they also provide TV trays located in the entry closet. The living room furniture and beds are extremely comfortable. Stock Cottage is located on a quiet dead end road. We saw several deer and even discovered a hiking, biking trail at the end of the road that connects to the University:). We thoroughly enjoyed this vrbo and will definitely stay here again anytime we return to Chattanooga to visit family

I really should have given this stay a 5 star. Probably the cleanest VRBO we have stayed at. Had a small problem with sink not draining but am sure the Home owners will remedy this immediately. Great Location for Ball Tournaments. Safe area.Thank You.

Close to everything.

Nice and cozy! We were comfortable coming and going and it's a beautiful area to explore!!

The only complaint I can find is no potato peeler other than that we had a very nice stay. Beds were comfortable and house was very clean . Parking was no problem we had two cars and there was enough room. We had a little trouble getting to house but owner answered the phone right away and that was solved. Would stay there again

We stayed here to visit and help family in the area. No extras ( except for the Little Debbie’s) but it was clean and efficient.

Nice 2BR 2B. Spacious bedrooms, nice size bathrooms, kitchen was well stocked…including a Ninja for smoothies, etc. Especially liked the shower with a seat. Living room included a fantastic oversized recliner & big screen Google TV. The host was great. They provided snacks & coffee. Asked for a folding table/chairs and he found one for us. Would definitely stay again.

This was a very nice place! The host was very responsive and professional. We were in town for my sister’s wedding and needed something close to the venue. This was perfect

Dishonest

Cozy house, quiet neighborhood and comfortable beds. Perfect for groups of 2-5 people.

The house was cozy- perfect for our stay while visiting family in the area!! It fit all our needs and was easily accessible to all the surrounding amenities! The 2nd bathroom area was a very nice addition!

Cleanest & most comfortable place we have stayed. Hosts thought of every need. Great snacks and coffee await your arrival

Very clean and welcoming

Not what I was expecting but the house was very clean and accommodating.

It is close to several restaurants and a nice drive to Chattanooga. There were some nice touches to the place, including leaving little snacks and providing shampoo and conditioner. The beds and sheets were comfortable. It is an older home, but the owners seem to be doing some nice upgrades; including a new couch. We felt safe and comfortable here for the few days we were here. I would recommend it here if you want something cozy.

Excellent location in a quiet neighborhood. Very clean and comfortable. Highly recommended!

Just off campus. Near many amenities. Clean. Comfortable bed. Carport to park under. Will be staying here again. Thank you

Excellent experience. Will stay again.

Everything was great except waiting for check in & check out info. Accommodations were great and had everything we needed for a short stay. Clean, quiet neighborhood, easy access to Brainerd area and interstate.