Spacious & Private Getaway Near Downtown Raleigh!

I am submitting a formal complaint regarding my recent stay. I selected this property based on the host’s repeated assurance that two of the bedrooms had televisions. I did not discover until check-in that this was not true. When I raised the issue and asked about compensation, the host dismissed it as a misunderstanding.During the stay, a sheriff arrived to serve court documents to the homeowner, which was disturbing and required me to explain that I was not the owner. Additionally, the fireplace stopped working, and the downstairs HVAC would not heat above 70 degrees during a cold week. A technician was sent but was not informed about the fireplace and instead performed unrelated repairs in the garage, using excessive WD-40, which caused a strong odor throughout the house for over a day.Overall, the stay involved misrepresentation, unresolved maintenance issues, and an uncomfortable legal situation. This experience was disappointing and warrant review. Didn’t realize till near the end of my stay that I think this homeowner uses a 3rd party service to managed the hosting for this property. Which explains the quality of the customer service.

This place was beautifully decorated, clean, and in a safe neighborhood with short drives to everywhere in Raleigh. My husband and I had the best weekend and enjoyed relaxing in this townhome. Highly recommend!

Wonderful place and a very repsonsive host!

The neighbor was amazing, very peaceful and quiet. The house was very beautiful and clean. Everything that needed was supplied by the host. Also the host was super helpful and responded really quickly. This was an amazing house to stay at. Thank you to the host for providing a great experience!

Had a great stay, Very nice property, The lighting could be a little brighter in the kithen area, Just a suggestion need to put TV's in every room.

Long Lake is such a great neighborhood for families, especially if you have small children. We enjoyed exploring Raleigh and coming back to the house to relax or enjoy the community pool.

We enjoyed our stay in this beautiful home. The neighborhood was quiet and the home spacious and comfortable. The hosts quickly responded with any questions and we're always helpful.

Very nice, clean,quiet

If you are looking for a nice place for 4-6 with great amenities this is the place!!! Will definitely stay here again next time I’m in Raleigh!

The property is very nice, house is clean and well apportioned. The host however, was very uncooperative. He was not flexible at all, not helpful, and even after he charged me extra for early checkoutl, He locked the house remotely before the checkout time and we were stuck with all our belongings inside. We actually had to contact the owner directly to get back into the house. If you need any flexibility or help while you are there, don’t rent. If you can be self-sufficient. The house is ?.