SERENITY - Luxury Captiva Home, 4 Homes From the Beach

Very nice property. Beautiful interior. Open concept perfect. Pool and hot tub could have been great, if cleaned.Recovery from Hurricane Helene and Milton slow. Construction traffic and work everywhere and road grading for 2 days. Should have been advised..Problems:Kitchen sparsely equipped- extra silverware, potholders wine glasses needed.Pool and hot tub not cleaned before arrival, and pool and tub not cleaned on the Friday before we left as represented. Pool never used.Grill was atrocious and unusable. Gas would not lite 2 of 3 burners, and service request was not responded to. Never used as planned..White sectional sofa and chair dirty. Cleaning necessary.Beach accessories below par, 1 umbrella and 4 short legged chairs. Full size chairs should have been provided. No beach wagon.Front door hard to open with key; sliding door almost impossible to lock.No top covers on 2 of 3 outdoor trash containers-2 full of water.Stone walks still covered with sand and mud. Should have been cleaned. Right rail to pool area loose and door return broken off screened door.Out of your control, but red tide in Gulf of America and many dead fish on beach very unpleasant . Health concerns with red tide (coughing and itching)Overall, not ready for guests.

The house was very nice, the furnishings very comfortable. There were some maintenance problems, loose front and back handrails, which could be dangerous for renters. The location is ideal for a short walk to the beach, and the island is always enjoyable for vacationers.

We stayed here for a week and had an amazing time. The house was walking distance to the beach and to the bars and restaurants. It was clean and had everything we needed. Would absolutely recommend this house to anyone.

Such a lovely, relaxing time at Serenity. Will definitely be back!!!

Everyone was extremely friendly and helpful to any concerns we had. Everyone was extremely friendly and helpful to any concerns we had.

Serenity was just what we needed for this vacation. Relaxing is an understatement. Amazing area. Beautiful property. It couldn't have been easier. The team was extremely helpful both prior to and at arrival. I tell everyone I can about this experience and this property. I've heard horror stories about rental companies and properties on Captiva/Sanibel and was a little wary, but our experience was the complete opposite of any horror story.

Would have been 5 stars all the way if spa issue was rectified. Fixing that for future guests is a must. One of the main reasons we booked this was for spa to use. So disappointing that we couldn't use it that much. We should have called management number again about it but had too much going on and didnt. That is on us. Everything else was great and would stay again as long as spa problem fixed.

The house was absolutely amazing! This is a great place for a large group of friends and family to get together. The closeness of the beach, stores, and restaurants was also a plus. The house was well equipped with everything needed for a long stay! I can’t say enough good things about it! Great people and great services.

Serenity is always such a nice stay. Very clean and has all the amenities you could ever want. The beds were very comfy at night. Perfect for a day after the beach. 3 showers was perfect. Nobody has to wait to shower if they wanted to. The outdoor shower was the perfect addition to help rinse off all the sand. The location could not be more perfect. Only a few steps from the beach - what more could you want. Be sure to try Joey’s hot dog boat and the Bubble Room cake while you’re there! The property management team was amazing. So easy to work with and available to reach out to. Will definitely be working with them again.

I visited Captiva for the first time with a group of my friends! The property was very well kept, clean, and a great location to the beach and restaurants. Everything was easy to find and easy to use in the house! Amazing overall experience!