Serenity Haven: Luxurious Retreat - Pool Heating Avail

The host was great and very responsive

The house was lovely! The weather wasn’t the best for using the pool but had a great time just enjoying the sunshine in the outdoor area! The fresh flowers were such a sweet surprise!

Damage from Hurricane Helene caused owners of rental #1 in St. Pete to quickly let us know they'd be unable to host and immediately, without question, refunded the full amount we had paid them. We then arranged for this rental. Along comes Milton wreaking more havoc. Due to storm damage, the property manager advised that they would be unable to host. The BIG difference in this scenario is that they then refused to cooperate regarding a refund. When we inquired as to when we might expect our money back, they referred us to Vrbo and didn't answer follow-up emails. Had to jump through hoops to get our $6K back, ultimately getting Vrbo directly involved. Finally got a full refund owing to the helpful representative from Vrbo who contacted the manager directly. Shame on the manager of this property for trying to take advantage during a weather-related state of emergency. Although we never actually stayed at this property, we would not recommend renting through these people for the reasons outlined above. Star-rating requirements forced us to assign stars even though we never stayed at the property.

Beautiful place to stay.

Comfortable beds, fully equipped kitchen, outside area is a sanctuary- peaceful and private. Only minor issue was communication on jacuzzi, but the owner was responsive. Great location!

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We reached out multiple times asking questions in regard to things that weren't working and had very slow and vague replies. Lights around the gardens in the back never worked, jacuzzi finally worked and when asked how to heat that water was told the previous guests broke the remote that turned it on. Paid extra to check in 2 hours early and it took 45 minutes to finally get the code to get in the house. The house is a nice rentAl in an okay neighborhood. The kitchen is lovely

We came in from VA for a graduation and this property did not disappoint! Easy to get to, close to everything we needed, and very clean.

The house is clean and as pictured, and we overall had a good stay here. Good location near all the basic needs and an easy drive to both the beach and downtown. When we first arrived there were not enough towels and bedding for our larger group and the hot tub was not full or warm. Both these issues were fixed quickly by the host. On our last night there we tried to use the grill but there was no propane in either tank on the property and we had to cook inside instead. We did not have enough time to contact the host about this given it was dinnertime on our last night, but mention it as a grill was advertised and was not usable for us. There was also one day where maintenance workers were in the back which wasn’t an issue for us as we spent the day elsewhere but I could see being an issue for someone wanting to spend time at the house in the pool.

The house was close to a few different beaches, the pool was great to relax and the manager did a great job with any questions.