Serene Waterfront Retreat with Private Pool, Grill & Kayak Adventures

Unacceptable! Place was unclean by supposed “professional cleaners”. Poop still in toilet and never cleaned floors as well as never cleaned under tv console. Mattress in main bedroom was finished and unable to sleep on( both sides of mattress had collapsed with peak in middle).Complained and was told “ local agent “ would address but nobody ever came for 2 weeks!Deplorable

Garage by washer/dryer - Washing machine very dirty- Dryer not vented. Sink in Master bath drains slow. shelves in cupboards not cleaned. Start of our stay, Many light bulbs not working. The small bedroom no air seemed to cool down that room. When the pool person came once a week, and we would come home the pool would be over flowing. The timer must not have been working, we notified the local representative but it didn't seem to get resolved. The water was over flowing again yesterday. The house was cute, Just a few details to work out.

Got an upper respiratory infection over Christmas because the heat did not work. No one returned my text because it was Christmas Day or that Monday on December 26th.

We chose this property for water access and pool. The property was rated very well but it was not well equipped. Cupboards and areas were not clean. Kitchen not well stocked. Light bulbs were out. Owner arrived during our stay to park in the garage. Poor landscaping.

Everything was as described. A few cleaning and maintenance issues. I think the house is still being fixed up. Management was very fast at addressing any issues we contacted them about. We would rent here again.

We loved the place, its in a central location to many beaches and tourists sites. House/pool was very clean, house was beautifully decorated with fresh towels dishes and everything you’d need for a weeks get away!! Highly recommended

Overall the house and pool was great. I think the pool was salt water so no chlorine which was nice. The house was nicely decorated and the outdoor living space was great. Two complaints, first we text the manager the day we arrived with some questions and never heard anything back all week. Second, they need to beef up contents at house. I ended up buying bath towels, dish towels, a frying pan and additional dinner plates and pool toys. I have never had to do this before. Also, they only had one garbage bag there. All of this put a little damper on our stay.

Overall we had a great stay here. Quiet neighborhood, close to stores and restaurants and not too bad of a drive to Sanibel and Ft. Myers Beach. Please be aware that while it is not mentioned in the listing, there is a $30+ per day fee to heat the pool. To make it 5 stars, it needs a few things. More dishes - says it sleeps 5, but only 4 place settings of dishes and silverware - even for our 3 adults, I was handwashing dishes and silverware after every meal. Clean the pool. Someone stopped by one day we were there (out of 8) to skim it, but it was never vacuumed and it really needed it. The broken lounge chair also needs to be removed from the pool deck.