ruths house odessa tx

House was nice. Would rent again.

Safe atmosphere and workers felt like they were home

After an eight-hour drive, we arrived without receiving the access code. Despite messaging multiple times, we received no response. We were forced to search online for the property company to contact the owner. When he finally answered, he addressed us by someone else's name and claimed to have no knowledge of our difficulties in accessing the property. He provided the code over two hours late.Upon entering, we were appalled to find feces smeared on the walls, the bathroom door frame was soiled, and both the toilet and bathtub were in terrible condition. The beds had been made while still dirty, with stains and hair present. There was damage to the appliances and the rental. Additionally, there was trash outside that had not been cleared away.The owner redirected us to another property in town, and we hoped for a better experience; however, it was even worse. Food was scattered everywhere, drinks were left out, the upstairs shower was running with no showerhead, and the townhouse was in disrepair and filthy. After calling him again to express our concerns, he appeared uninterested in finding a solution and only suggested canceling our stay, which he did.Eventually, we received a refund several days later, but we had to scramble to find a place to stay and found a hotel at the last minute, which was more expensive and far from our original plans. Despite the challenges, we made the best of this distressing situation.

Great location easy check in we will definitely come back and stay here again, neighborhood was quite has everything we needed. Thanks for having us.

Nice house in a great location. Quiet for the most part. Host was easy to communicate with and had simple instructions as far as dos and don’ts as well as an easy checkin process. Highly recommended!