Quartz Mountain Retreat! 8 SHARC passes! A/C, kid friendly!

The property was a great size. Perfect for our family.

We loved our first stay in Sun River! The house was clean and close to the park! The kids loved having ping pong in the garage, bikes to ride around, and a hot tub on the back porch! The description of the house was accurate! The host was very quick to respond to questions and left a SIMPLE, easy-to-follow check-out process! We plan on a return trip to Sun River someday and would gladly stay in this house again!

Great and spacious home with deck/hot tub. Lots of room and kitchen had everything we needed. Would recommend for family and get togethers. Sharc passes were a plus as well!

The day of check in I messaged the owner asking for the code since I never received it. She messaged me back right away telling me what it was and informed me the house was ready. Shortly after check in someone knocked at the door asking if I had permission to check in already and was rude. After she left I messaged the owner after to see if I was ok checking in even though she said yes. My husband then proceeded to find a dirty band aid next to the night stand, hair in the shower, clothes left in some of the bedroom dressers and cosmetic products in the master bath drawer. I messaged the owner again about all of that. We checked in Friday and out on Monday. I never received a response once. A week after I messaged again expressing my irritation and she finally messaged back. However, even though overall the house was decent, the lack of cleanliness and response is enough for me to never stay here again.

We enjoyed our stay at Quartz Mountain Retreat! Kids had fun biking around the loop and it was great being near Fort Rock Park. Would stay here again!!

Very clean, comfortable living room furniture. Master bedrom bed was a little soft for me. Plenty of board games to keep everyone occupied in the evenings and of course the ping pong table. Grand kids did realize I played alot of ping pong when I was younger.

We have been coming over to Sunriver for the 20 plus years. Although we had a good time as a family, I would have to say this is probably the worst property we’ve stayed at. The house overall was not clean. The carpeting is terrible. There were holes in the kitchen walls under underneath the cabinetry in which you could see exposed wiring. Downstairs, some of the air ducts did not have vents. The first day I messaged the host letting them know that the refrigerator water filter needed replacing. I thought maybe there were extra filters in the house, however, she never replied the entire stay. We ended up going and getting bottled water. Most of the bedding was very old, didn’t fit the bed properly. The beds were uncomfortable, and the pillows were like pancakes. Again, we were super disappointed. Also, there was a misunderstanding after I booked the home initially because it was pet friendly and I paid my first deposit. A week or so prior to the second half payment was due, I looked at our confirm reservation, and the house was now listed as no pets? I would never reserve a house that was not pet friendly as I always bring our dog. I write away message the host and apparently the house since I’ve initially booked, it has now become a no pet home, but she said it was OK as long as we kept our dog off the furniture and kennel her when we were away from the home. Obviously as a pet owner this is something we would do no matter what.

10 out of 10

Drove up from CA with my husband, 2 kids (10, 8), and small dog to meet my sister from Portland for Christmas. The house was perfect for the occasion - cozy, clean, large windows to watch all the snowfall. We brought a small tree, stockings, lights for the patio, etc. and had a Christmas we’ll never forget. The highlight for everyone was hot tubbing under the falling snow. The hot tub was full, clean, and serviced the day we arrived. House was also well-stocked to prepare Xmas dinner. We brought a lot of kitchen supplies, but most of what we needed was already there, which was nice. Kids were well-entertained, when not in the snow, with all the streaming services available on the TV - unfortunately, only one TV out of the 3 worked. We got the master bedroom to work with a generic universal remote, but only with casting. They also enjoyed the ping pong table and foosball table in the garage.Roads were cleared by 9AM after snowy nights, making for easy to get in and out of the neighborhood. This was a plus since we were asked to leave close to 10, rather than the 11:00 check out in the listing (the welcome sheet in the cabin says 10AM as well). On the positive side, host let us come early since there were no guests before us.The one drawback we experienced was the tremendous heat difference between the upper and lower floors. While the upstairs was a cozy 70, the two rooms downstairs were easily 20 degrees cooler. That aside, 100% recommended!!.

We booked a week at this house for our family vacation. The house has ample room for our family of 5, it was nice to have the kids downstairs and have lots of games and a TV for them. Things I wished I knew, the house is a split level you climb up the stairs to the door then another set of stairs to the kitchen/family room and the master. If you have any mobility issues this is not the place for you. There is a skylight in the master bedroom so if you want to sleep in bring a sleep mask because it gets bright early in the morning. The deck was very shaky, it moved every time you walked on it which made us nervous. The hot tub is very deep, if you’re short you will not be able to sit where the jets are. We did have someone come out during our stay to treat it as we did use it almost daily. Bikes need repairs. We ended up renting a couple bikes, we only used 2 bikes and rented 3. Both ping pong and the foosball table needs to be replaced. Also bring coffee, the kitchen had almost everything except coffee. The door lock is tricky, it took several try’s to get it to unlock.