Private Retreat:Twin Palms Estate-Casita, Pool,Spa

Good stay.

I was the point person for an 8 person group of 60-ish year-old men in the area for the Indian Wells tennis tournament. The main rationale for my 3-star review is a combination of 4-stars for the size & value-for-dollar of the property and 2-stars for how poorly provisioned and sad the property was. The overall feeling was of a property that was neglected and was just being milked for whatever cash might come in from the occasional rental. IMO the photos from the owner/manager that accompany the listing paint a far too optimistic picture.

The condition of the house wasn't great overall. The showers where inconsistent and some of the fixtures were falling off. Additionally there was significant fit and finish issues such as water damage and paint peeling. Overall nice layout but significant cosmetic issues if that is a must have for you. The host was easy to work with including allowing a early check in.

We arrived 3:30-3:45 pm for a 4 pm check in. Given a wrong code. Took an hour to get in property. Tiles missing outside can lead to fall or sprained ankle. Jacuzzi is a big deal for us! Played 6 baseball games in 3 days. Jacuzzi never worked. House poorly maintained. Drains didn’t work. Pans for cooking were so bad. Should be thrown in trash. I could go on and on. Outlets not working. I believe a refund is due at least 25-50 percent.

Our group of 9 had a fantastic stay at this Vrbo for Coachella Weekend 1! The South Palm Springs location was ideal, close to downtown – exactly where we wanted to be. The neighborhood was the nicest we've experienced in our four years visiting, though a little quiet; we were mindful of noise by the lovely pool. The kitchen was a great size for our group and well-equipped with all necessary tools and even spices. The host was very communicative and quickly resolved any issues we encountered. Overall, this property offered comfort and excellent convenience for our large group. We highly recommend it!

I have rented many homes Palm Springs over the years-some are nicer than others -this place is awful. Not sure how there are positive reviews-suspicious-maybe friends writing them. The house is filthy, has holes in the walls, broken drawers in the kitchen, gaps around exterior doors to let in whatever insects want to join you, one of the doors didn't lock. While trying to discuss with the host she went dark & wouldn't respond and later refused any sort of refund-she didn't even have the courtesy to have a phone call to discuss the issues. We ended up renting a nice home through a local property manager Acme House Company. Will only rent from them after this experience.

Spacious clean home in great location with well equipped kitchen and comfortable beds. There was plenty of room for our family to spread out or celebrate together in the great room area or by the pool/spa. The house has some minor maintenance issues that did not impact our stay like a broken drawer and some holes in walls. The spa heater did not work and the host was responsive and had someone come replace the heater on the second day of our trip..

Excellent service and home truly a wonderful experience

Great location. House was ideal for a group of friends in Palm Springs on a golfing holiday.

The house is centrally located in Palm Springs, and had a ton of room for our party of 7 who were in town to celebrate a milestone-birthday! The host (Mariana) was highly responsive to any and all questions - and while the house may need some upgrades to support a 'hottest-of-hot' summer weather, we have no major complaints about our overall experience and stay. And would HIGHLY recommend this house. Looking forward to booking with Mariana again during my next trip to Palm Springs.