Private Island Paradise: Pool, Golf Cart, 360 Views & Dog Friendly!

This house not only has a great location, but also so many great qualities. It was well stocked, the pool and deck area was great and the house felt very spacious! There were 8 of us and we never felt cramped. Definitely a good thing they changed management companies bc you can tell the previous one let things go, but you can also tell the current one, Shallys, is working on items in between guest turnover and the little things didn’t bother us. Other good things about Shallys, they picked us up early when the captain of the ferry requested we take an earlier ferry to the island. They carried up our luggage and tons of groceries. They were very friendly and helpful! No issues with golf carts. Which is good bc they are your lifeline to the island! The pics do need updated. We counted on there being three beds in the one bedroom for our three kids, but it is now two queens. Two of our kids just shared, so it worked out alright. Minor things came up with the house, but all were handled quickly. You have to remember it is a small island and companies have small staffs, so it can take a couple hours or even the next day, but that would be with any place you stay. We love this island! It was our first time and it was great!! We will be back!!

Our island time started on 6/25/22 and ended on 7/2/22. We really enjoyed our experience at Las Olas and North Captiva! This was our first time on the Island! The house was close to the main beach and the 2 golf carts made the trip very easy! Las Olas is situated amongst trees and other vegetation which made it feel like we were secluded. We loved the lookout tower and being able to see the gulf and bay! Being able to see the sunrise and sunset from the tower was great! The beds were comfortable and the bedroom size were good for all! Wish it did have a 3rd shower but not a huge deal! The private pool was great for cooling off in the afternoon! We loved eating our meals out on the screened porch with the breeze blowing! The pool table was used quite a bit. Would have been nice to have been able to use the hot tub- but not a huge issue for us either. The biggest challenge for us was ordering enough food/drinks - luckily our property manager- Ally- was very helpful and responsive when I needed to put in another order. The fire dept on N Captiva are an awesome group of professionals. Island Girl Charters was awesome in transporting us across the bay! Be sure to take plenty of bug spray and sunscreen. We were able to see dolphins and saw a turtle crawl. A manatee swam behind us one day while we were at the beach! I loved not having cars on the island and the non-commercialization of the island! Was very sad when we had to leave!

Las Olas is currently undergoing some repairs so be prepared for some of the walls to not be painted or finished, the screened in porch is not really screened-in due to a missing door and missing panels. We did have recurring problems with one of the golf carts which was a bit disruptive with our group because there were 6 of us. Despite these things we still had a great stay and Ally, the property manager, was very responsive to our needs.

Las Olas needs some TLC but we did have a fun and relaxing stay. We arrived and found a very large hole leading to the outside in one of the bedrooms. Workers were present to address the repair of water damage that evidently was more than expected. The workers were there for 2 days but they were courteous and offered to work around our plans each day. Sean the property manager was very attentive to the situation and responsive to our requests. His management company had just recently taken over Las Olas and he was aware that the property needed attention, deep clean, overgrown yard, leaky window... But more importantly, the bed were comfy, the linens plentiful, bathrooms clean. Lots of supplies of everyday items in the kitchen to cook meals for my family of 8. The weather was great so we were outside all day. Beach is a short walk or a shorter golf cart ride. There were several beach chairs, 2 beach umbrellas, and a cooler. The pool had a few floats but we brought our own and even found an electric pump to inflate them. The legs of the pool lounge chair were broken but we used the chair just laying on the deck. The deck by the way did have several holes which may present a trip hazard for young children. There were also several Adirondack chairs at the pool. The hot tub is not functional and this needs to come off of the VRBO description. This has been mentioned in other reviews as well. Kayaks are present but we did not use them. If you have a rainy day Las Olas has lots of books, puzzles, DVDs, and games for all ages. There is also a play station and Wii gaming system but we did not use so not sure that they work. A pool table and ping pong were also available. The screened-in porch is large and we ate a few meals outside but some of the screening was missing due to the repairs so nighttime bugs kept us inside. Bring bug spray even for daytime activities. Crow's nest is great for sunrise and sunset viewing. Overall a good stay, well-equipped property but it needs some polishing up to be a true gem. Thank you, Sean and family, for your attention during our stay. Thank you, Joe, for your consideration of our experience.

The house was almost was we expected. You can tell there has been some lack in maintenance in the home which is quite sad because it was probably one of the best homes on the island at one point. The new maintenance company seems to be trying to resolve these. The layout of the home was great and worked perfectly for my family. The downstairs area gave us plenty of things to do when the sun was just too hot to be out. I would probably rent this home again once all the maintenance is completed. Ally, with the new management company, was super nice.

Our second stay here and we love the Las Olas house and pool area. We are comfortable here. The house has everything we need. New property managers responded to the several issues we encountered.

The house was good. The beach is fantastic. The island is a paradise. We had a few issues. We were there about two days before we realized we were contacting the property owner in supposed to be calling The property managers. They picked us up and dropped us off at the house. There are a lot of stairs in this house and I was told in writing that somebody would be taking our luggage up the stairs for us. That was not the case. They dropped us off And We didn’t hear anything for a few days. The house was supposed to come with two golf carts. One of them was broken. We were given a loaner cart and it was horrible. It kept breaking down. We couldn’t get them to care, or bring us a replacement loaner. At one point they took it for repair and it resulted in a small accident and injury. We adamantly contacted the propertymanager group, and never heard back. Since this was 2 nights before we left, it left us with only one cart the next day and still never heard anything until it was time to leave. You have to understand, the golf carts are your life line on to the island. We also understood that we had a hot tub on the property. This was based on the pictures that were on the website. It was inoperable. The owner seemed really helpful in email. The property manager group was not. They had very poor communication. I will we visit this island, but Not with turtuga properties. When you come to this all and make sure you bring a lot of bug spray and sunscreen and food and beer. The cost of everything on the island is high And the restaurants, only a few, are very expensive. My family and I had an amazing vacation other than a few problems

Issues: 1. observation deck is very dirty and isn't really usable at this point. It also is very unsteady! 2. Brown wicker like lawn chair is broken. 3. Hot tub isn't working, no water, very dirty and smelly water. When we looked at the house, the advertisement for the house shows the hot tub in working order and continued this way until we arrived on the island and realized it isn't working. One of the key elements when looking for a house, was the hot tub!! I was thrown off a motorcycle last May and I have a lot of neck and back pain. The hot tub is a must for me and my recovery!! 4. The property has been left a disaster. A lot of garbage is still around the property, cracked plastic easter eggs. The area where the garbage is picked up, is very disgusting and still is. We did not get into our house until 6:20pm the day we arrived, check in was supposed to be 3:30 pm! We had to wait on the deck area until we could get into the house. Garbage was left in the garbage can as you enter the house and is still in there with no bag put in there. Wet towels were left in the washer. Only 3 garbage bags left for us. Floors left sandy. Garbage was left on the floor by a dresser with a dirty pair of men's underwear. 5. There is a pile of lawn chairs where the kayaks are that were never put away properly. Weber grill broken and sitting on it's side. 6. Floor boards by the pool are very unsafe. A couple of us cut our feet on them. They did come and re-enforce a few boards, but the obvious one wasn't fixed. 7. One of the golf carts didn't work properly when we arrived and we were stranded. They came the next day to fix it, which when we once again drove it, it stranded again on us and tortuga never replied. We had to get a tow back from a local person. They gave us another larger golf cart, that doesn't work properly and feels like a tire is loose. Very disappointing! I think some money returned would be reasonable as this property was not what was listed!! False information and poor management!

We chose this place because of the amenities and they were misleading. The hot tub was not even working. It looked messy with pool hose and not even full of water. Along with that, the golf cart broke down and we were without one for a couple of days. We had nine people staying there so this was a bit of an inconvenience. We notified the VRBO contact about the issues when we returned and never heard anything back.

We visited mid March and the house worked great for the 6 of us (2 grade school kids and my 75 year old parents). My only complaints would be they need a much better wifi signal and new pans (nonstick) for cooking. The island doesn't get great cell service. So, the shoddy wifi made 'working' tough. Everything else really was as advertised. Tortuga Property management really made living off grid much easier with their texting back and forth seamless.