PonyTime - 4BR WATERFRONT home in Oyster Bay. Dock,decks,Hot Tub,NO LINENS

The bedrooms and bathrooms were clean and spacious, the living room was a great gathering space, the kitchen was well-stocked, and the location was convenient. Once we figured out the intricacies of the house , we loved it — but that's the theme here: too many things required guesswork or workarounds that shouldn't have.The issues: elevator listed as an amenity was out of order; the house binder had no instructions for the hot tub (loved it after AI figured out it was in sleep mode), thermostat (more help from IA to adjust since the weather was unseasonably cold), or electric fireplace (remote not having batteries didn't help); the numerous light switches weren't labeled; the refrigerator had no water dispenser and no Brita or filtered water option was provided; and the lily pond out front needed attention. Check-in required an office trip just to grab a generic packet and door code that could have been shared electronically.Also concerning were ants in the kitchen. They were in the trash, sink, and trash can, forcing us to store all food in the refrigerator. Photos available.All of these issues are preventable with a little more care between stays. This property has real potential. Better upkeep and guest prep could easily make it a five-star experience.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The rental was tucked away in a quiet neighborhood. Hot tub was great and the living areas were spacious.

This home was great. While the listing states No Linens but offers rental of linens and towels, I opted for the rental of these items. I have never rented a home that didn't supply linens or towels or kitchen towels. One set of sheets was the wrong size (we had to make the beds) but the property manager promptly brought over the right size. The towel sets had much to be desired. .small and very thin so I ended up running to Walmart off island to buy better towels to use. There is no full size coffee make, only a single serve Kuerig so we borrowed one from our other families house. Overall, small inconveniences as the house was quite spacious and fit our needs.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We overall had a great time. The house met our needs perfectly. The entire family enjoyed themselves. A few things I would change in the kitchen would be to add better frying pans. I am not sure what material the pans were made of but they were impossible to cook with. They were too thin so made it impossible to control the right temperature for cooking. Also, I would add some large wooden spoons to cook with or a large metal spoon for cooking without holes.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Your home was so spacious and well equipped. We enjoyed our time together as a family. Much appreciated elevator for taking up our stuff! Hot tub was so relaxing! Fully stocked kitchen helped us trim down our costs in making our own breakfasts, lunches, and dinners. Thank you for sharing your little piece of paradise with us. We enjoyed Waterpark, miniature golf, Funland, Bike Depot, and the beaches! Famous Pizza, Pony Pop, and Pony Tales are some great places to try. Left getting Sandy Pony donuts and Acai bowls for the road trip home. Looking forward already for next year's vacation.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our stay at ponytime was wonderful. The location was beautiful and the house was very nice and spacious and I would give that a 5/5. The property was clean when we arrived,I would give that a 4/5. The property management did not provide any numbers when they are closed. Fire alarms were triggered during our stay and there was no information in our packet on who to contact. The fire department had to reach out to the alarm company to try to get in touch with the owners. There was also no additional amenities. There are no sheets, towels, paper product, enough cooking supplies or cleaning supplies. You are expected to clean the place before you leave and there is no vacuum. We had to purchase a lot of supplies. For the price, I would expect a few more amenities but the house was beautiful and met all our needs.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: 5 star week

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: 5 star week

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: 5 star week

Pony Time was just what we needed for our family. Basically, the lovely house was clean. The only negative things I would say is that we could not find a vaccuum to use and the refrigerator was smelly and a bit dirty. However, those negatives did not with our wonderful stay. I would consider staying at Pony Time again!