Features
Map
Availability
Review
Features
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PETS
Pet Friendly -
DINING
Dining Table -
SAFETY
Carbon Monoxide Detector Installed (host Has Indicated There Is A Carbon Monoxide Detector On The Property) Fire Extinguisher Smoke Detector Installed (host Has Indicated There Is A Smoke Detector On The Property) -
BEDROOM
11 Bedrooms Bed Sheets Provided -
GENERAL
Unit Size: 3000 Sq Ft (279 Sq M) -
KITCHEN
Blender Cookware/dishes/utensils Dishwasher Kitchen Island Microwave Oven Refrigerator Stovetop Toaster -
LAUNDRY
Laundry Facilities Washing Machine -
PARKING
Onsite Parking -
INTERNET
Free WiFi -
OUTDOORS
Balcony Outdoor Furniture -
POOL/SPA
Hot Tub Private Pool -
BATHROOMS
10 Bathrooms Bathtub Hair Dryer Shampoo Soap Toilet Paper Towels Provided -
THINGS TO DO
Bicycle On Site Fitness Center Swimming Nearby Water Park -
ENTERTAINMENT
TV With Cable/satellite Service -
LIVING SPACES
Dining Room -
CLIMATE CONTROL
Air Conditioning Heating -
FAMILY FRIENDLY
Highchair Playground -
SERVICES AND CONVENIENCES
Concierge Services Iron/ironing Board Phone Safe -
SUITABILITY/ACCESSIBILITY
Smoke-free Property
Map
Availability
Review
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Keshia B.
Submitted Sep 2, 2021
Stayed Aug 27, 2021House had Wi-Fi issues on first day and no cable then entire stay. We did get immediate assistance and they ended up coming back the next day for the same issue. It was explained as a community-wide issue due to provider change but overall Encore did attend to our needs. Hot tub wasn’t heating but got started at end of second day. Home has some wear but overall clean. Family had a great time because we enjoyed being together.
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Asia P.
Submitted Aug 16, 2021
Stayed Jul 31, 2021Nice sized house for a large group!
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Brenna N.
Submitted Jul 29, 2021
Stayed Jul 15, 2021This resort is terrible. I called about various pieces of my trip I was attempting to organize from Arizona to Florida months in advance. Every single person I talk to you I got a different answer and upon a day of arrival was told something else. Not only did I have issues getting any food delivered to my home there was zero customer service, no amenities were provided, numerous things are broken in the home, and then we found bedbugs. I am still now over a week and a half later waiting on my refund and getting little to no communication from the manager and staff. It was a horrible experience and 10/10 DO NOT recommend.
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Sara C.
Submitted Jun 1, 2021
Stayed May 21, 2021We whave stayed at this resort the last 3 years and have loved it! This home was just not as great as the others we’ve stayed in. It wasn’t as clean. There was only one towel in each bathroom (guest services brought more). The security alarm on sliding door was broke and never fixed. Out of all the games shown in garage, only ping pong was actually there (had to go get paddles) So disappointed in that false advertising! The movie theater equipment did not work. None of the TVs worked, no batteries in remotes. Guest services did fix that. The water park and resort amenities were amazing as always. Just will not return to this particular home.