Pet Friendly, Resort Amenities, Game Room!

Everything was great.....just need more trash cans. We enjoyed our stay!!!

There were 4 adults and a toddler, and we had more than enough room for us with space for my grandson to play. space for my grandson. It's close to a cul de sac so there isn't much traffic and the few neighbors we saw were friendly. I called once for assistance with a heater and within 10 minutes a rep with Massanutten was at my door. Cons - this was my first time renting a house so I wasn't sure what would be there and what I needed to bring but that was my learning curve. The furniture upstairs was usable, but could use updating.

Need to look up at the ceiling in kitchen & family room. The cobwebs were upsetting. The dirtiness on some of the doors by handles - especially on screen porch doors - needs to be addressed. The condition of some of the furniture and carpeting was concerning as well.

Great location, beautiful home. Only thing I noticed could be improved was number of utensils… lots of spoons but not enough forks. But we managed!

We appreciated the easy check in process and communication with the property manager (all through text). We had an issue with the plumbing and they responded and resolved the issue almost immediately. That was super helpful since we were there with 3 young kiddos and definitely didn't want to spend the day sitting there waiting for a solution; they took care of the issue while we were out hiking and enjoying our day! We also loved the park, arcade, and amenities being right down the road. Our kids still talk about the mountain house and how much fun we had; we would definitely stay here again!

What a great stay. The cabin was comfortable and the host was great.

The property was clean & well maintained, but lacked many essential kitchen items

Stay was nice

The cleanest place we ever rented!

Good house for our daughter’s graduation from JMU.

This was a great getaway for spring break with my kids. We enjoyed seeing deer walk around the property! It was a great location for our many activities... hiking, water park, fishing, etc.

The house was great, it threw us off a little upon arrival as we thought we had more of a yard. Make sure to stock up on supplies such as trash bags, toilet paper, laundry and dishwasher soap before you go. We thoroughly enjoyed our vacation.

We booked this with our three young children for a ski weekend this past weekend. We paid for early check in which was a price but we need it with how young our kids are. We arrived and the house smelled of urine. The carpets were vacuumed but the bathrooms were not clean and it looked like someone had used them. Our baby found dog feces under the bed which caused us to leave and stay somewhere else. Management was responsive however we felt we needed to move to a different location due to cleanliness. They might need a different cleaning crew.

Great location in Massanutten Resort and close to some great off-property restaurants. The home is VERY well-equipped for families with young kids, offering toys, a great basement setup, and thoughtful touches like potty seats and step stools. The kitchen was well-stocked, which was helpful, especially during snowy weather.However, the house itself was underwhelming. A strong cat urine odor on the main level triggered my mother’s asthma, forcing us to leave a day early. The carpeting felt unclean and a loose basement stair was a safety concern. Updating to a non-carpeting flooring would help, especially with pets, snow and moisture tracking in.Trip Worth was communicative but didn’t offer help or a discount when we reported the odor. They did provide an early check-in option for 75 which we took advantage of.Overall, if they address the odor and update the flooring, this could be an excellent option for families. As it stands, it’s convenient but flawed.

Everything you need is provided. Just bring garbage bags, food and some minor cleaning supplies. The only thing I wasn't prepared for was the roads. Beautiful neighborhood, but the roads are super steep, curvy and dark. I mean pitch black. I couldn't drive my Toyota Corrola after sundown. Dangerous roads. The ski resort area is not nearly that curvy and steep as the neighborhood. The roads are so steep its like a roller-coaster ride. But school buses were on those roads ant they didn't have a problem. Overall, the experience was well worth it.

Came to the Otter’s Den for a short new years getaway. The hole was very accommodating and as described on VRBO. My wife and I brought our 3 kids, plus 2 of the kids friends. The house slept everyone comfortable and had plenty of games for the kids to be entertained. Home was warm and comfy. Conveniently located to all Massanutten has to offer. Would stay again for sure.

Such a great place. Room for everyone to be together or spend time in their own spaces. We celebrated an early Christmas while my daughter and her family were here from Seattle. We asked if the house would be decorated, and all I can say was WOW! It was gorgeous. We arrived after dark and the only thing lit up was the Christmas tree and it was absolutely breathtaking. I would highly recommend this location. It's convenient, easy to get to and plenty of room to park..

The house was just as pictured, beautiful! Very welcoming and great for kids of all ages. The community is very quiet and close to Shenandoah. Loved the perks of the resort as well with the pool!

It was the perfect spot! So peaceful and felt like we were in the middle of the woods without being isolated in the middle of the woods! It was clean and such a great place to stay! Loved the screened porch. Would definitely stay again. They forgot to leave trash bags in any of the trash cans but that was an easy grocery run fix!

We had a small snafu after checking in. We didn’t have any trash bags. We contacted the owner who had someone run a couple to us. We had to purchase more trash bags so each can would have one. After that our trip was fabulous. We enjoyed the property. It was close to what we needed. The place was clean and well appointed. My son enjoyed the pool table and we liked that we had access to a pool. (It was difficult to find which one was open as it was in the shoulder season.) We participated in a couple of the classes offered by the report and did an escape room and Luray Caverns. It was definitely a good choice.

The Otter Den Cabin allowed my family to spread out, have plenty of space for family dinner, and make fun memories on vacation. The three bedrooms upstairs, 1 huge bedroom downstairs, and ample square footage made the home feel open and spacious. We enjoyed the large dining room for family meals. The kitchen is simple, but well-appointed for healthy meal preparation.

We really enjoyed our stay. Thank you!