Oceanview Dog Friendly w/ Solar Heated Private Pool, Hot Tub, and Home Theater

Very nice

Very pleased with the house. We all felt like the pictures did not do the house justice. Very nicely decorated and we liked the layout. The bedrooms were a little small but we didn’t spend much time in them anyway. The only real complaint is it was a chore getting to the beach. The access was close but required a lot of walking thru sand and over a good sized dune. Overall we were very satisfied and would stay here again. Surf and Sound realty were very easy to deal with and the best company we have used so far (we have used 3 others).

So first day we checked out the house to our surprise the roof caved in on the screen porch and doors to the porch were boarded shut which means they knew about this and didn’t even tell us before our arrival.We look forward to a screened in porch with every house we rent and this was the first time renting this place so obviously the screen porch was completely unusable.Not to mention the fire hazard for this with 10 people being in the house and only having one exit because the second one was through the screen porch down the stairs.Realty company told us it was from a storm that happened two days before our arrival but the pool and hot tub guy told us he hasn’t been able to access the hot tub for two weeks and that’s how long the screen porch roof had been collapsed.The lack of communication and lies were very disheartening and they never fixed the screened in porch during our whole stay and we never received one call and had to go up to the realty company to find out what was going on.Everything else in the house was fine and the location was really nice being so close to the beach but not sure who to blame for this surf or sound or the house owners

Our overall experience was not the best. Due in part to being evacuated, and in part to losing everything we paid. We were there for just over 24 hours. The realty company offered no consession, citing the lease and our mistake in not purchasing the insurance. This felt completely unacceptable. I think it's understandable that we would want to try to find some way to fix the way we felt about losing our vacation. This forced us to try to find the owners of the house and speak with them somehow. After sending them an email and private message, they told us that they could not do anything without causing an issue with the realty. After doing a ton of research and talking to a few people that own houses down there and have dealt with this before, we know that there are several ways that people can try to make things right with renters. The realty hides behind the lease, the owners hide behind the realty and ultimately the people that come down there that, for whatever reason, don't get travel insurance- lose everything. It's a shame. You save money for your family to have a vacation, You pay for it in full. Something out of everyone's control happens and you lose everything and no one else has to compromise a thing. Awesome area, decent house, bad people.