Ocean Villa | BeachFront Paradise by Glam Homes

I am not generally one to point out the negative but feel like I need to warn people about this property. GLAM homes was a terrible host on so many levels. They did not respond to multiple messages regarding a problem we had with no hot water in two of the four showers. After 6-7 messages sent over our first 2 days and promises that the would “alert the team and reach out shortly” I finally asked for the phone number of the property manager. I was told it was an old house and I should just wait a minute for hot water to come out. Even when no one else was showering and hot water came out of the sinks in the same bathroom and after waiting 10 or more minutes (long enough to take a cold shower) , we still did not get hot water. I called the PM and he told me he would send out a plumber and call back in 15 minutes with details. He never called back. I tried calling twice more and no one answered the phone- no ability to leave a message. Half of our group had cold showers for an entire week. Beyond that- the next door neighbor had a security device that made a gunshot noise followed by sounds of dogs snarling, barking, and it sounded like fighting. It was a recording. On repeat. It went off constantly. One night it was going on repeatedly until 11:30 pm. I asked the PM to help. No help. The pool cleaner/ landscape crew came in the middle of the afternoon with no warning and we couldn’t use the pool for 1.5 hrs on our last day. Pros: location, pool, hot tub. Would not stay again

Location and outdoor pool/beach area are amazing. The house has MANY issues (too many to list) so you have to be flexible. Master shower does not have hot water and it’s a trickle of water. Many windows and doors do not lock, lacking several cushions for outdoors, one of the beds upstairs is missing middle support, lacking shades on several windows, and many other maintenance issues that need to be addressed, management would say they will get with the team and get back to us shortly, but never did. We just gave up and made do. It is a great location and pool is very nice. The house was clean and there is shampoo, soap, paper towels, and toilet paper.

Beautiful property but we had several issues upon arrival and throughout our stay. First, a toilet seat was broken - literally not attached to the toilet at all. Oddly enough, the cleaning team wrapped a paper ribbon around it to show it was sanitized. Also, there are no instructions for the fire pit, hot tub or pool heater. We requested the pool be heated 48 hrs before arrival, as instructed, yet it was cold our first night. When we inquired about the hot tub, we were told the controls were on the right side of the yard. The next day we finally found the small remote attached to the gate on the LEFT side. We were never able to start the fire pit. There are no paddle boards or kayaks to be rented. Two of the four showers had good water pressure and the outside shower doesn’t work at all. Communication with the host was vague and seemed to go no where - questions left unanswered or with promises that a “team” was working on it. We found the outdoor projector in an unlabeled box on the desk when we were leaving. We had a great time, but recommend better communication and definitely some type of welcome binder at the kitchen counter with all instructions for everything.

The host, Aaron, was fantastic from the moment I booked this trip until after I left. The house/property exceeded my expectations. It was clean, beautiful and worked perfectly for my family.

Host was inattentive, house was lacking some amenities described in VRBO, there are some positives to this rental but price is high and should include the missing basics- which it lacked. Would not recommend or rebook.

Professional communication with the host. Great pool. Enough beds to sleep everyone comfortably. Loved having the second fridge too.