Portsmouth, Virginia
Our lovely vacation home is located in Downtown in the best neighborhood. It's a very clean, safe and quiet neighborhood walking distance from the boardwalk with the view of the ocean and Norfolk Skyline with ferry access to Norfolk Downtown and Water District. Also walking distance from Virginia's first casino, The Rivers Casino. The house is recently renovated and furnished with brand new furniture with a cozy homey design and is equipped with a full kitchen with all the appliances you'd need and kitchenware. It has a spacious laundry room with brand new washer and dryer in addition to iron and board in walk in closets for all wardrobe needs. There are 3 large smart TVs at the house in the living room and bedrooms. We also have games at the house for entertainment and fun.
There was a huge misunderstanding by the owner about the absence of a box spring/mattress support for the queen bed on the 3rd floor. When I reported it to the owner, they accused us of breaking it and removing it from the premises. There is not room for an exact day by day explanation of how the owner escalated into it being our fault and telling us to vacate the property IMMEDIATELY and me calling VRBO to report it. I called Portsmouth PD to request officers to meet us at the property to get our belongings. We made reservations at a Residence Inn in Norfolk for the remaining 3 nights of our vacation. The owner arrived while we were waiting for the police and they changed their attitude and begged us to stay. After all the accusations and threats, staying wasn’t an option and the owner had regrets, but it was too little too late. There were other small issues that could have been overlooked if not for the rude and malicious way the owner responded to an extreme problem of a mattress laying on only a bed frame with 3 bars across and sagging between them. By the third night we wanted a box spring or platform to support the mattress. I have all of it in writing through the VRBO app and I have pictures. The owner processed a partial refund through VRBO and we are waiting for it to appear on our credit card. We accepted the owner’s apology. I did not agree to withhold my review. I hope the owner learned a lesson from the experience. Yes, it was necessary to involve police!
The home was exactly how it’s pictured! Great communication with the hosts, they’re very welcoming! Great stay and will recommend this home to anyone.
Our stay was very cozy and relaxing. Nice peaceful neighborhood. The home was inviting and comfortable.
The condo was clearly newly renovated and freshly painted. It was very nice inside. The street it is on is beautiful and clean. There were a few issues that is causing me to give only 4 stars. I was not given the access to the code prior to arriving and was told they would meet me at the house. They didn’t show and they didn’t answer the number listed. A neighbor saw us after about 20 minutes and gave me another phone number, which they answered and gave us the code to a lockbox which was attached to a handrail on the porch. We were only given one set of towels each for a 3 night stay (could not find any others in the condo) and the washer and dryer were inaccessible to us because there was a large mattress covering the floor and up the wall of the small room the appliances were in. None of the 3 TV's worked - one only showed a light when turned on, and the other 2 did not appear to be hooked up to any service that we could access. We found glasses in the kitchen cabinet that had dried wine in them so we felt we needed to wash everything prior to using it.
The property was modern, clean, and lovely. Very comfortable. Quaint historic neighborhood has a lot of charm. 2 bedrooms are on the second floor with the master on the 3rd. Great value for visiting nearby Norfolk. Parking was always available in the lot across the street, never full even when getting back to the house late at night. I would stay there again.
I was pleasantly surprised with this house! It was very clean and my friends & I had an amazing time! The location made me feel very safe we even walked to and from the house for food since the weather was nice. Overall great stay and great host! I definitely recommend booking this home.
We loved the stay in this beautiful newly renovated home, close to restaurants too
We enjoyed our stay in this well furnished and clean property, which is in the middle of Portsmouth Old Towne, walking distance from the waterfront, the ferry to Norfolk and the main street with restaurants and bars. The neighborhood is quaint, quiet and friendly. The house is comfortable for a family of 4-6, with three separate bedrooms on 2 upstairs levels (stairs). There are lots of things to do nearby and within less than an hour driving distance. We are taking one star off for some minor maintenance issues that did not interfere with our vacation. The owner is aware and was very responsive and eager to make our stay comfortable.
Great 3 bedroom, 2.5 bathroom home in a quiet residential neighborhood near downtown Portsmouth. Each bedroom was spacious, as was the rest of the home. The home is renovated, well decorated and overall comfortable. The check-in process was super easy, and so was check-out. The living room has a large screen smart TV that you can watch Netflix, Prime, or Disney+ on. The bedrooms are all upstairs. So, this may not be suitable for some but it worked out fine for my family. The neighborhood was very quiet and very safe. The hosts provide great recommendations for places to visit and restaurants to checkout. We lived our stay!
The rental process was easy and the owners made themselves available, if needed. We were more than satisfied with our accommodations. We hope that this property is available the next time that we visit Virginia.
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Includes taxes and fees