Lake view home with a great deck - walking distance to wineries

This house has a great location, backyard, and rooming situation. What needs extra care are the appliances and the toilets. For future reference, I was unable to contact the owner prior to ask if we could leave our bags in the garage before check in. I know that is an extra service they don't need to provide, but just a heads up to anyone who is looking for a similar accommodation! Overall this house was good, but the house managers should look into putting in some more work.

The house was beautiful and very clean. Unfortunately, the lock in the front door was broken. The only way to access the house was through the back door. The person who walked around the house to the back door opened the front door for my 88year old mother. To lock the door, my mom and I walked out the front door. One person stayed behind and locked the door from the inside and then exited the back door. I reported this to the management company repeatedly. They twice told me someone was on their way to fix it. No one ever arrived. Then they told me someone fixed it while I was out. It was still not working. My poor mom did not feel safe. I felt bad for the people arriving after us having to deal with the same problem.

This was the worst home rental experience of my life. We had two small children with us and required refrigeration. The fridge was not working and the local team never fixed it. They entered the house without alerting us, and did not inform of us any changes made inside. These are serious breaches of trust. I will never book here again.

Lovely home, Spectacular Views. I really want to give you five stars because the house was beautiful and this was once in a lifetime for me and my cousin who lives in England to be able to come to Chelan and share this time together. we also brought along my 88-year-old mother. She was a complete and nervous wreck because of the front door not latching. I called and I also texted with the management company. They kept telling me somebody was coming out somebody came out, but nobody did. The latched remained broken to the moment we left. This caused a lot of stress. I am trying to keep this positive because I want to remember this vacation as a positive event.

I liked the location

Home was clean and in a good location but not well maintained. Doesn't appear property managers are doing their job.

Beautiful home, inside and out. Lovely features and so comfy/cozy. The view is absolutely stunning. With the covered deck and the morning shade, it was so nice to sit outside with a cub of coffee and enjoy the beautiful view. I loved the lawn chairs in the grass to just lay back and unwind. Everyone enjoyed themselves and slept comfortably in the more than spacious rooms. Would definitely recommend this home if you love booing through Vacasa.

Five parents and our seven adult children had plenty of space for eating, cooking, hanging out, and playing games. Great back porch. The mishmash of home decor themes makes it feel rather tacky and dusty (every time someone new arrived, they would comment on it.) Overall, the space worked well for us.

Nice house

Bathroom toilet broken. Nobody fixed despite numerous attempts leaving us with 1.5 bathroom for 11 people. Bed was broken and hazard for kids and never fixed. WiFi was terrible making watching tv or working near impossible. Worst part is that nobody from the property management company did anything other than telling us a ticket is open. Easy fixes and simply terrible follow up via phone and chat.

Took over an hour after multiple calls to get in. They don’t answer. Holds go forever. Asked prior to going twice if there was a bbq finally got a response the day of check in. They said no but there was one that didn’t work. The lawn is dirt due to the grass dying from no water. One Tv remote for two tvs. One very rickety bed that’s close to breaking. Only 7 forks. Nice house and a decent view however the yard and it’s terrible shape is real downer. Would not rent again!

We stayed in the property and we’re not able to get inside for almost 1.5 hours as the door lock code did not work. The staff was not able to diagnose the issue why the code is not working and we were frustrated as our kids wanted to settle inside , seems like the owner changed the code and the management had no clue , will not recommend vacasa again. Master bathroom tub had a lot of dead bugs, and powder room toilet was clogged. We called them to fix it, but the person said it would require them to remove the seat which would smell and then didn’t do it and asked us to not use the toilet. We didn’t get any compensation for not being able to use the powder room. We also asked for extra time for check out but no one responded and the cleaners came right at the check out time and started cleaning while we were taking our stuff out. The worst experience we have had in a vacation rental