La Casa Tranquila Offers Mountain Views, Privacy, Swimming and Hiking..

The house was perfect for our family of 3 over spring break. The pool was great and did not need to be heated during our stay. The house was clean and convenient to shopping, hiking and nearby attractions. Amazing public tennis and pickleball courts 5 minutes away at the city park. The kitchen could use a few more items like coffee grinder, baking sheet & big pot but otherwise had what we needed. Would definitely come back again.

Quiet neighborhood and very good location. Bedrooms and baths were clean but trash was not emptied in one of the bathrooms. The kitchen was borderline: Greasy countertops and appliances, windows and tables had dust, greasy fingerprints and dried food. Fridge was not very clean either. Little cleaning products available too (no windex with 3 glass tables!) and the kitchen could use a few more pots and pans. Floors were sticky. The house and outdoors overall are cute but could use a bit of TLC. No functioning lights outside by the pool. The tenant cannot change the AC temperature which is controlled by the property manager which is very unusual in a rental. We recommend you get a new property manager or cleaning crew it would make the experience a nicer one!

Dirty fridge with half-drunk Dr. Pepper and milk still in it, dirty sink, laundry basket dirty, washer & drier dirty, FIlthy coffee pot, camera in living room watching and listening, whole house is run down, A/C is smart, which means you need to text manager your requests, but think he heard us from the nanny-cam. No bathroom fans, and much more!!No response from manager, though owner was responsive, he never acknowledged our complaints other than offering to come and clean while we were out, but apparently he had cleaned the day before, and that was unimpressive.Road works prohibited us from parking at house one day. Owner knew it would be one day that week, but did not warn us. He offered to pay for Lyft, then offered to drive us, but not a comfortable option. So bad that we left a day early. It would be nice if he offered a partial refund.

No attention to guest experience. I'll keep this brief:- Washing machine was out of order. No warning, no response from host when I mentioned this. Spent a bunch of vacation time and money at the laundromat. - very few pots and pans, what was there was very dirty. Cups and plates stick to the shelves. Human hair all over the dining room table. Kitchen not fit to cook in. Again, no response from host when I sent photos and complained about the unsanitary conditions. - no soap or shampoo in the bathrooms. We had to go to the store to buy these basics after we arrived.- Towels provided did not smell fresh. We had no way of washing them, had to overnight towels from Amazon.- lighting inside needs improvement. - other than toilet paper and paper towels, no basic household items like foil or plastic wrap. Had to shop and bring those in. I'd like to give this one star, but the house itself is older, but nice in a quirky way. If the owners were attentive at all, or had ever stayed at an VRBO themselves, this could be a fun place to rent. As it is now, it's not.

Property was not clean.Plates and pots dirty.Draperies over sink had food splatter.Lots of dust and grime.BBQ very dirty

Pet-friendly and good pool

This was our family’s second time staying here, as we enjoyed our first visit. Unfortunately, this stay was disappointing. The outdoor grill, which was listed as an amenity, was unavailable, and we were not informed in advance. The place was not very clean upon arrival, which has also been noted in previous reviews, yet the manager placed blame on us for the condition. There were also no extra toilet paper supplies provided for guests. In addition, the manager called us a day after checkout to question how many dogs we brought, even though we had already communicated directly with the host that we would be bringing two dogs. His voicemail and follow-up call came across with a sarcastic and aggressive tone, which made the interaction very uncomfortable. Overall, we found communication with the manager unfriendly and preferred speaking directly with the host. With clearer communication, improved cleanliness, and more attention to guest comfort, the stay could be much more enjoyable.

Was great

Overall a great house to stay in. We struggled with finding cleaning supplies to clean up the house while we were there for the week long stay but other than that it was a great stay

Overall good experience …. Updating on line listing with information consistent with book info would be a good idea ….

Had a great time! Will be back

The place is nice, location & home.BUT, It was dirty, kitchen had crumbs on counter, dried food, smears on refrigerator handles, crumbs & dried spills inside.Bathroom sinks had dried toothpaste, slimy shower floors( yells molds,fungi) Patio furniture super dusty,spill around pool. House smelled like trash because aroma coming in from garage which is where they kept trash cans in.Door to garage does NOT lock (the knob does but not door ) Left laundry in drier, guest could not access with ease. All three sliding doors DID NOT LOCK, safety issue. I took photos and did send to them. Unfortunately I saw the reviews afterward. But seems like they have a cleaning issue. I don't enjoy leaving this review, but it was stressful sleeping at night.& i was there to relax.

What a gem. Quiet, close to our venue as well as downtown and restaurants. Enjoyed our stay and enjoyed this house. Thank you

We loved the location of the house, just a block away from many hiking trails. The neighborhood was nice and quiet. The house was very comfortable with a nice TV area and nice outside eating area.

This home is a real beauty. We enjoyed our time very much. Highly recommend Palm Desert area over Phoenix. Fun!

Location of property is good if you’re into hiking as the house is close to several trails. Cleanliness of house was questionable, there was no soap in the bathrooms to shower with. The paint job on the walls inside the house was very strange, this of course did not affect our stay, but it was very noticeable. Our stay was good but could have been a lot better.

Beautiful location. Depending on the sun location, the mountains change color! Very serene! Great weather! Like staying at home only better!!

Exorbitant charge for heating pool. Don’t count on using it unless it’s hot out.

My family and I came to stay in Palm Springs as we do every year in Christmas. Everything about this place seemed perfect, but there were a few things that really made our stay and post stay unpleasant. The house was not clean. Floors were grimy and you could see hair balls and things in the corners of the house. Drawers in the kitchen cabinets had crumbs and visible dust. We essentially washed every kitchen item before use. Owner also claimed the kitchen was fully stocked, but there were no baking sheets or pans, no mixing bowls, a couple of measuring spoons/cups but not a full set and their largest pot would feed a meal for maybe two people. We planned on making Christmas dinner for 6 guests and could not accomplish that with what we had to work with. We actually had to have our friends bring the necessary items for us to cook with. Not that this is necessarily on the owner, but the beds were awful. If you like sleeping on a cardboard mattress then this is the place for you. All in all, the house was beautiful and we love the area, but the owner sadly does not keep this place in an orderly fashion. I reached out past our stay to go over these details and inquired about a partial refund but the owner simply replied and said they don’t issue refunds for specialty items. He then proceeded to say his property manager Jason would come over to help us. I don’t think this guy really knows a lot about what’s going on at his property because he didn’t even know we had checked out.