Immaculate Townhome in Upscale Community w/ Pool & Balcony - Near Beach

everything was great just like the pictures very safe neighborhood and very comfortable beds

The community was wonderful and amenities! The Townhouse was partial cleaned upon arrival. I complained the floor was not clean, handrail filthy and baseboards. I spent a day cleaning. The outdoor patio also was not wiped down, needs a fan for summer months. View was great seeing deer. The downside highway right next to you, can be noisy. No instructions on the Gate Key and Pool entry key. Inquired with the Guard shack. They could not assist. A Community member assisted me. Needs some TLC on Vents and Furniture/couches looked dirty. The window, trash disposal and Trim in Kitchen was broke. Took a few calls but they did get someone out quickly when I got the right person. I did advise them Tv issues, sound goes up and down for no reason. That will need to be replaced in main living area. Had issues with Door code changing in without notification and could not get in. I called for new code. It would not work with new code and had to use maintenance key for remainder of stay. I would stay again because of the location; community, pool, hot tub, Neighbors were friendly. Great townhome just needs attention on the things mentioned. The Hiking trail around community had Deer walking with you on the trail at times, the water very peaceful, safe. Hopefully Vacasa will make the needed improvements on the complaints on the inside and provide a bit more information to assign one manager for property when issues arrive. Seems more issues with Vacasa than home. Loved the area!

It was a nice place to stay. The front gate with the key cards and identification and the people at the front gate were a little annoying. There could be a little easier process when entering the property. It over all was a great experience.

The property should be taken off the market until improvements are made.1. The refrigerator does not work. It froze all of our food, and we lost about 50 of fresh vegetables that were ruined. The refrigerator operated as a freezer, even with the temperature setting at the warmest setting. Vacasa never responded to our request for help.2. The unit did not come with a FOB for entry into the pool, gym, ping pong, and billiard area. We were able to obtain one 3 days later when the office was open. Again, Vacasa never responded to our request for help.3. The kitchen had spilled coffee all over the cabinetry. We also found crumbs covering the seats at the table. My son found an empty water bottle and cigarettes under the sofa.4. The can opener was broken. We purchased a new one.5. The carpet on the stairs is stained with dirt foot-prints.Additionally, I rent 6-7 times with VRBO per year and I have never seen a condo in this condition, nor have I experienced such incapable customer service considering the issues we had with the refrigerator and FOB. I chose this condo over others that cost less believing that I was getting a nicer unit with a better experience, and that is the OPPOSITE of what we experienced.

The parking was convenient to the front portal. Access is from the ground level, two flights up to unit. Unit was presentable, noticing the cleanliness, nicely lit by natural light and decently appointed. There were a couple niceties left such as starter paper towels and a little ground coffee. The unit has a decent entertainment system, but we were there simply for a holiday visit with relatives.and it wasn’t important. The bathrooms and bedrooms held no surprises and were unremarkable. Nice storage for clothes. Washer/dryer fine. We’re overall pleased and will return, if welcomed. The minor downsides were the refrigerator door creaked like a haunted house door and an unwanted palmetto bug was scurrying across a bed room floor. Glad the wife only saw that on the last day. Fine accommodations, thank you.

After arriving late on 5/23 we were in shock to find the guest room bed broken and slanted. This was after getting an early check in notification around noon that day. Our children couldn't use the bed so they slept on the couch. I text customer support with vacasa and got an immediate apology and response. Following day crickets. I called and was told they were awaiting response from a local team. Day 3 I text customer support and told them i would be filing a complaint with vrbo. They said they

Very disappointed with the way we were treated by Vacasa. Advertised as having pool and fitness center but were denied access. We contacted Vacasa about this and it took 2 weeks for them to allow us access by supplying us with key cards for pool and fitness center as well as parking passes. This should have been supplied upon check-in. Local representative had no idea what was going on and continually lied to us in order to string us along. A partial refund was promised but never materialized. We would not use or recommend Vacasa!!!

A quiet place. Very clean.

I really loved staying here. Everything was clean, organized, and just a relaxing place to stay.

We were in town to celebrate a family. The property was absolutely immaculate and comfortable. we had everything that we needed.