Idyllic volcanic stone chalet in a pine grove on the edge of the national park

House is well situated in center of island a little bit up in the mountain. Welcoming and service by Mike were great. Highly recommendable.

LA Palma is a small and less commercial Canary island only slightly touched by tourism. Casa Roberto sits on a secluded hillside with distant views of the sea on the edge of the national park/ pine forests. The accommodation is quiet, private and secluded but in very easy reach of good restaurants, bars and a very big supermarket. The best of both worlds. We had the best week ever. We got lost in our hire car on the way from the airport but mike was on the end of the phone and was helpful, he even went to a supermarket for us and got some essential supplies as we arrived late on a Sunday night. The accommodation is lovely, the cottage has been renovated to a very high standard and is very comfortable and homely. The kitchen is very well equipped and we spend most night shifts in front of an open log fire sat on a comfy sofa - bliss! After we booked and paid we read a horrible review from someone commenting on Casa Roberto in a very negative way, it did worry us slightly. On entering all that washed away, we didn't recognise anything they said - aside from the loo roll bin experience which is standard on these islands. It's simply wonderful Thank you, especially to Mike Stephen & Tracy X

You have now read all the good reviews but we think it is only fair to hear the other side of the story from a mature couple. In sum, this was by far the worst experience we have ever had renting a temporary residence and we have traveled the world over. To begin, the access is up a steep, very narrow, zig zag, driveway, in the center of which is a drainage canal and on the sides is dense vegetation. Once “there” you need to navigate a cobble stone path uphill with many steps to reach home away from home. The “villa” is DARK and DEPRESSING, with or without lighting, with outdated and well-worn furnishings, which are most uncomfortable. The outside seating is unsittable as there is a wooden picnic table for eating and another table made from steel with chairs of similar material. In the rear, there are chaises made of plastic but they do not have any cushions. Beware, that quite close to the “villa” there is an animal pen with lambs, roosters and hens, all of which STINK, which only adds to the dread, not to mention the constant noise. Maybe, the absolute worst part of this experience WAS that WE WERE INSTRUCTED TO NOT PUT PAPER IN THE TOILET - so you must bag and dispose of your waste – UGH! We GAGGED and it discouraged us from even using the toilet since it was so disgusting. We would have rather camped at a park site where we could have used an outhouse and saved a lot of money. Since the only screens are in the bedrooms, there is no way to get any fresh air into the Villa except by opening the doors. Simple enough? But, by opening, you invite every flying and walking creature known to man to enter. Alas, you might ask, what about getting a breeze from a fan – NO SUCH LUCK! Think about bringing groceries up the tortuous path! Since the water is not drinkable, you must bring in lots and lots of water to drink and cook with – think HEAVY HEAVY HEAVY! The internet was good inside but did not reach outside. The refrigerator is tiny and is more appropriate for a one night stand, not a 7 night minimum. Ice? Dream on - no G&T here! Our advice – AVOID at all costs. We wouldn’t return for Free.

La palma is not only an island, it is a paradise with a really good weather and very interesting people. We stay at this place, Casa Roberto, 11 days and the possibility of being almost inside the natural reserve was really a dream. The house is very confortable and well located in the forest and the people in charge, Mike, very friendly and ready for giving help at any moment. Of course it is not located near the beach, but 15 minutes by car to the nearest beach is not a problem. Really good place for having real relax and to connect to the nature. Of course, we will be back!!!

We had a lovely holiday at Casa Roberta. It's a great base to stay for visiting the national park. Extremely relaxing environment and beautiful too. The manager Mike could not have been more wecolming and helpful, we appreciated this very much. We loved the fire for the cooler evenings in the very relaxing lounge. A great atmosphere overall and we would definitely recommend a stay here.

Beautiful house secluded in the pine forest in a perfect location for amazing walks. The house was very clean and well maintained, situated in the pines and with gardens leading to it of orange trees and flowers. It felt homely, and very comfortable, with good central heating, lots of hot water and warm fluffy towels, which was perfect after our long walks all day. The management team are easily available and helpful, but unobtrusive and you can peacefully enjoy your stay knowing there are people available if you need them. If you want to walk this is the perfect location, stunning views, peaceful and 2 minutes from the visitors centre where they can help you with maps and advice. Although you need a car, we didn't use the car every day as there are walking options straight from the door, up to Pico Bejenado and the Caldera. We also walked some days into El Paso, the nearest town, just to enjoy looking at all the colourful houses and village life on the way, though can drive in 5 minutes. El Paso has a good supermarket with everything we needed for home cooking. La Palma is a beautiful island with lots to discover and this is a great central location to get to all parts of the island if you want to explore further than the National Park. Myself and my partner had such a peaceful holiday, perfect for recharging the batteries, and I would highly recommend Casa Roberto, and would love to stay again.

Accurate description of the location and facilities, photos don't do the place justice although they are beautiful! Very clean, lovely pine smell, secluded. Great staff available when you need them but not intrusive. Bring some warm clothes if you are going during the winter as the temperature drops in the evening. Loved the tennis court and mini farm. Fireplace is a real highlight. Good cooking facilities and towels etc are all provided. We used the washing machine and tumble dryer without any problems. Definitely hire a car as you'll need it to get about! Good central location on the island meaning it is easy to go in any direction. Very happy with out stay and would highly recommend!