Huge (~2,700 SqFt) Home! Golf Cart, 6 Bikes! Beach & Pool Nearby! ~ Shore Thing at Frangista Beach

Home was very beautiful and had lots of room for a family of 14. Home was clean but the garage needs a good cleaning. Was well stocked with bath towels but could use some more dish towels and dishes. Property was close to the pool but was a little far from the beach. To far to walk especially with kids. The golf cart was nice, but you could not ride it to the private beach entry because you had nowhere to park it. So we had to go to the public beach which was not far so we could have somewhere to park . Had no problem with check-in and if we needed something, replied very fast. But overall, the house was very nice..

The property was clean and spacious. It appeared to be undergoing a renovation that was not disclosed to us. Can lights were hanging out in the main hallway entrance, electrical outlets were not working in all bathrooms and were not GFI , painters blue tape upstairs, several pieces of decor in hallway were broken . Also we had to request a broom as there was no charger cord for the Shark floor vacAlso property description needs to better disclose HOS beach rules and distance of beach access

I booked and paid in full for this house. Two days before I was supposed to check in, I received a text saying that they needed to move me to another property because this home sustained water damage. I understand things happen. I was given two options, both were 3 bedroom, 3 bath homes. I needed 4 bedrooms and preferred more bathrooms. I was given 4 more options but all of these were in a different location. So I made do with a 3 bedroom. Here’s where my issues began. I was downgraded to a smaller, cheaper property but was told I would not receive a refund for the difference. The air was terrible downstairs. We could not get the tv in the downstairs bedroom to work with either of the multiple remotes that was on the dresser. Another remote was found when we were leaving that might work, not really sure. Then was told by security on our last day that we were not allowed to ride the golf cart anymore because the registration expired March 31. Thankfully they didn’t stop us until our last day but still missed out on enjoying riding around on our last day. I will say the house was clean, besides food being stuck on clean dishes, and the beds were pretty comfortable. The location was great and the resort was beautiful. I would definitely stay in this area but again but would find a different host/company to book with. This home is not the one we stayed in but I’m unable to leave the review on the actual property because they never changed my reservation to the other property.

The day we were traveling we had issues with this host. One hour before we left they informed us there was a water leak at this property so they provided us a different property to stay at. This resolution was great but to let us know the day of was very inconvenient. This set the stage for the next challenge we had, which was getting in to the property. The gate code we were given did not work and we contacted the emergency line for assistance. The code we were given from this representative did not work and someone who was staying on the property was able to get us in. We were assured this was the code for the property and we should be able to get in the next time and to call back with any other issues. We did leave to get groceries with anxiety and came back to the confirmed fears, the gate code was not working. I called to receive assistance again and informed the representative that we were locked outside of the gate again (This was around 10pm). They assured us the code was correct and we used 2 different ones but none of them worked. They could not provide us a resolution because they don’t control the gate (it is the HOA that does). This was very concerning because there was no way for us to get in without assistance. We ultimately followed another tenant into the property when they pulled up. Not a good start to our vacation and we felt this was not treated with urgency by this company. It was a nice home and we did enjoy ourselves but I would not rent again.

This property had an inaccurate ad and the property manager provided bad information during the booking process. Once we arrived, we were challenged by the security guard. The security guard threatened to have us arrested and fined daily. The property manager then attempted to fine us daily and evict us for their inaccurate ad. Instead of correcting their problem, they compounded the issue. The property also was lacking basic things like toilet paper and paper towels. Those aren't major issues but notify us prior to check-in that those items would be needed. Overall the issue is with the property manager Beachwalk Vacations, not the owner or the property. Stay away from properties managed by this company.

The property was really nice and clean. Location was great. Only issue I had was communication about towels. There wasn’t enough. Overall our stay was wonderful!

We traveled with my children and their friends for their birthday. All teens ages 16-19. They all had a great time. Great location. The kids rode the bikes everywhere. They all had plenty of space.

0 stars. The first day we arrived there was a leak coming from the ceiling to the bottom restroom, one of the toilets upstairs was overflowing, and the downstairs AC was not working, and the floors were dirty so were the showers. Contacted the number I was given and received absolutely no help, just a “don’t use that restroom” Contacting the host was absolutely terrible and useless because no one would response via text, call or email. I could have sworn that this house came with two beach chair rentals and come to find out that the house doesn’t cover/pay for that (what I was told by the beach staff rental booth) the grill we used looked like it hadn’t been cleaned at all it was absolutely disgusting and dirty. I asked for a discount for all that we’d experienced from the first night and have yet to be contacted by someone. Would not recommend at all.

Home is very nice and in a great location. Dinning room table very sticky and we were unable to remove. Washer and dryer do not work well. Takes over 2 hrs to dry a load. Golf cart and bikes were a great added bonus. I had to call for checkin instructions. They were not sent prior to arrival.

The floors was nasty. The bands to swim wasn't enough. The overall stay was great it was just minor things that could be prevented. The place needs to gave a huge dumpster for trash to be removed cause the trash cans can't hold 3 bags for a family of 15 ppl

We loved the area and the location of this home. There were a few setbacks. The first thing we found upon checking in was a very large dead roach in the kitchen floor, a couple of days later found another one upstairs. The garage had several, mostly near the trash cans that were lodged there. The correspondence from the property manager wasn’t the best. I notified them of the roach situation and sent pictures, and that was totally ignored. The beach access location that was provided to us, via a link with Google map directions was inaccurate. The couches need a good shampooing , there were some large stains and what appeared to be a cigarette burn in one of the cushions. All 4 bathrooms had shampoo/conditioner/soap dispensers that were either clogged up by the pump or were empty, but we brought our own, so that wasn’t a big deal. Again, loved the area, and the house was overall a good stay, but with some negative qualities.