Homes by Villatel | Superhero Themed BR, Trampoline RM, Arcade, Gym, Near Parks

House was very nice

Great stay for the entire family, very clean and fun for all ages with 3 themed rooms and 12 bedrooms, something for everyone, will def stay again !!!!

My family and I had a great week here. The amenities are wonderful. The wifi was a bit spotty tho. And the pool needed a good cleaning..we actually paid a pool cleaner we saw at a neighbors house to come clean which made a huge difference. Also, the bedding was pretty horrible. Very dingy and in need of a refresh. The ice maker in both fridges didnt work either. There was also no mop. Also you cant use the workout equipment without a subscription. Overall the house was great to us minus a few things.

The house was amazing kids and adults were surprised and happy with the size and amenities. We did have some issues with the property upon arrival they were addressed quickly when we notified the property manager.

We had a great time, very comfortable, and it was great to be able to easily textnwith someone with questions. If we needed anything they supplied it right away. Great place tonstay!

This mansion has it all for our entire group of 30 people from babies to grandparents. Each of the 12 bedrooms has its own bathroom. All the arcade games, theater, ping pong, pool table, trampoline worked perfectly and was so fun for all our kids. The house and kitchen were very clean and spotless. The pool was amazing!!! We also loved that there is security, and the gate passes were a breeze. Can't wait to stay here again!!!

We were able to have a great time and enjoyed our stay at the house but we had a few issues. We found several roaches in the kitchen on the first day we arrived which was upsetting. We constantly cleaned and hoped to avoid seeing anymore. We had a smoke alarm have a battery die in the night that kept going off. They came the next day which was great but it was a nuisance trying to sleep with it going off repeatedly. Two of the games did not work as soon as we arrived and they only repaired the motorcycle game. The table hockey game was never repaired and we were never able to use it unfortunately. Shower pressure was also very strong for some rooms and some of the children struggled to shower as it was a bit too strong. One room had a shower door that would not close great. The biggest issue we had was the gate passes for everyone. It took days to get that taken care of and everytime we would come to the neighborhood we would have to wait in the street to get through the gate. It was stressful with all the traffic.All in all we made the best of our trip but for the price point we spent of like 14kish I was expecting a better standard and for things to have been handled before we arrived

Our large family of 29 chose this property, and we could not have been more pleased. The photos and description were accurate. We enjoyed having the pool a few steps out the back door, and we had plenty of things for the kiddos to do to keep them happy. The trampoline room, game room, and themed bedrooms kept young and old alike happy, content, and engaged. Communication with the resort was easy, and any issue that arose was quickly and positively resolved. Some of the group used the passes for the resort pool, lazy river, etc., and they said their experiences there were positive, as well. We did have an issue with obtaining parking passes for all 5 vehicles. I placed three phone calls to attempt to resolve the issue, but my husband ended up having to physically go to the guard shack to get the issue resolved. I highly suggest you call before your check-in day to add your driver names to your list for check in. (Even with the reservqtion email in hand (as instructed in the check-in info email), the drivers of our other vehicles were not permitted parking passes. This caused some additional unnecessary stress on the day of check-in.) After that, it was smooth and uneventful. We highly recommend Villatel Orlando/ this property! You will not be disappointed!

This this house is amazing. It has everything you need. It is gorgeous and luxurious. The beds are amazing. And the customer service was second to none. We had a couple of issues arise and they took care of them immediately. I would stay at this property or with this company over and over again. You don't find customer service like this anywhere these days.

Everything about this place was awesome. I will definitely book here again without hesitation!