Home w Lakeview Star Wars~Harry Potter Themed

I asked for at least a days credit because the hot tub was not functional. The water was draining. It was not turned on for the season, even though I had requested to make sure it was working. Overall, the feel was that the host was not in close proximity however, that really should not matter because if you care about your guests and the property, you make sure that you have knowledge about things even though you’re not present.It didn’t feel like a thoughtful and welcoming environment. Some of the basic necessities like tissues were not eaten available.The dishwasher wasn’t functioning correctly. It didn’t even have the silverware basket The water was in reverse in the kitchen sink so at first, we thought we didn’t have any hot water.Having said all that they were very responsive and tried phaving things repaired, but we lost some precious days in the beginning mostly because of the hot tub and the disappointing thing was that nobody reached out to give me a credit even though I asked several times but the issue was just ignored.

The house had more than enough bedrooms and baths.Maintenance on back door to pool and new dishwasher is necessary. Disappointed that the dishwasher had mold in it. Resort heated outdoor pool was a huge plus. Kids loved the pool table and air hockey in garage plus the themed character bedrooms.

Overall great location and very nice area. HOWEVER, the upstairs air did not work well the ENTIRE time. When we got upstairs, the master bed was broken, the drain in the shower was a big hole, the downstairs couch was being held up by a PAINT CAN that busted one night and we woke up to paint all over the floor. We reserved a gas grill for the whole I’m of our stay and it did not get delivered until day 3. In return, they only offered us a refund for the two day we didn’t have the grill, which we did not receive, and 2 days of hot tub heating. Will not stay or book there again.

From here on out, I want to book this property or similar property every year that i visit Florida

The home is situated perfectly to all the parks. Easy access in and out with no problems whatsoever. Rooms are very spacious. However,there were some downers!! No pool lights even though specified, the wifi did not work one day and when messaging the property owners no response until the next day. Pretty much all toilets run constantly, Broken deck chairs and furniture…unable to sit in most of it without injury, the game room not at all able to use no air in the air hockey table after plug in and turn on and the pool table is unusable as there is only one stick and it is broken, coffee pot spout completely wrong unable to pour well. The deck door needs some work. Again if it had some TLC would be the perfect home to stay.

We all enjoyed the pool and the beautiful home. The resort music was fun.

Having been going to Florida for the past 15 years and staying in a number of different houses, this was definitely not a luxury villa. It was clean. However, there were no dish towels, no dishcloths, no face cloths. Wifi was not working for 24 hours on our arrival which was a huge problem as we were there for business. the outdoor furniture was terrible. The sliding door to the pool area was old and difficult to close. Our checkout time was emailed to us as 11am. The cleaning service showed up at 10am and was not very polite about us not being out. Overall, not a great experience.

Stay was great, 😊 thanks!

Beautiful home in a secure, fun community. Home is so large and perfect for the family commune.

Upon Saturday arrival the pool had not been cleaned, was green and was growing algae. Netting above pool was torn and hanging down so debris was everywhere. Left message with property management and got no response. Sunday, realized the upstairs air conditioning was not working. I contacted the property manager twice and got no response. Monday, emailed property owner regarding the pool and air conditioning, as it was now 88° upstairs. We had a 6 year old in the house, a 15 year old with medical issues, and two people over 70 all trying to sleep upstairs. I received a response that property manger would contact us and that air conditioning tech and pool service would be sent to the house. There was no response from the property manager. Pool service came on Tuesday, therefore the pool was finally ready for use Wednesday afternoon. Air conditioning tech came on Thursday, our departure was Friday morning. The air conditioning tech said it was so dirty it hadn’t been cleaned in months and that the downstairs air conditioning was about to go out. I was never contacted by the property manager and got no further response from the property owner. Several other issues include; broken and dirty patio furniture, dangerously dirty vents, broken air hockey table, dead rodent on front step (that we had to clean up), and broken front door. We made the best of a bad situation, but I would NOT recommend staying here.