Holiday Island Home: Fire Pit & Boat Parking!

the area wildlife at our back door, deer came into back yard granddaughter love it.

This rental was a disaster! First, the lock to enter the house would not open. The owner had to remotely open it from San Diego where he us located. The house shows a kitchen but the stove top didn't work nor the microwave. The coffee pot was filthy So there is really not an operating kitchen. The appliances were reported to the owner and he didn't respond and didn't fix them or the lock. The 2nd night, the lock didn't work again. It shows on the website a remote control to open the garage. No remote was found. The house had black stuff hanging from the ceiling that looked like mold and also in the cracks around some of the doors. One bathroom had a torn padded toilet seat that it being sanitary was a concern. With safety being an issue with the lock not working and no response on fixing it or the other repoted items, we left after two days. A refund was demanded and the owner was very negative and referred me to Vrbo. I submitted a claim and it was denied because we didn't meet their 24-hour reporting rule that's in their fine print. Needless to say, don't stay in this house because the owner doesn't respond to maintenance issues or trust Vrbo to intercede to make things right.

Rocks covering driveway had to shovel drive. Animal poop left in master bath trash. Master bath tolet broken and seat torn. Microwave doesnt work. Criling fans covered in dirt. Dryer had laundry in it still wet. Dishwasher full of dishes. Outside Trash barrrel was half full of stinking trash that hadnt been picked up. Towel rack partly from wall in master. Hair in all bathroom showers. Facets and hamdleds dirty. Missing screens all floors dirty in all rooms. Evolve never returned calls. No plumber ever came 4 days there. Fridge handle brokem. We repaired. Ice maker didnt work. Water softener alarm going on was empty and filter needed changed no salt on property. Informed no one ever came out. One garage door glads brokem. All windows and sills filthy and some screens missing and main window had tape and stuff on it. Water filter in fodge was also overdue replacement with alarm going off. Been renting holiday island for almost a decade 2 times a year by far this was are worst experiance and management never even contacted us. Coffee maker full of mold. Have tons pics wont let me load sny more than i have loaded

The property was nice and clean. It was sometimes hard to check in. The lock was not working very well but the owner was quick and fixing the problem. It was just a few hiccups but overall I will stay there again and all. It was super nice and super understanding. So the question is what I said this property again. Yes definitely. Thank you for helping us make memories that will last forever

The VRBO ad and the book in the house indicate that there is a community pool and tennis courts that can be accessed for a daily fee just by letting them know we are guests of the Sells. This is not true! A pass is required to access the community pool/tennis courts and there was no pass in the house. I messaged the owner for more information and did not get a response. Being turned away from the pool-swimming pool was the low point of the trip for our family.

Property was wonderful and a great place to stay for our family reunion. Would book again

The place was great. Spent 1st day trying to get in the house. Oven was filthy. Refrigerator was not wiped out. Trash can was dirty. We just cleaned and went on.

Did not receive a door access code prior to arrival. I had to call the property manager to obtain. Property manager was not aware that the property was booked for my days of stay. After booking with VRBO all the details were handled through a company called Evolve. The home had no clean sheets or towels and all the linen was thrown and dirty in the laundry room. House had not been clean from previous guests. I had to clean and do all the linen laundry just do my family was able to have sheets and towels for our stay. Property manager was contacted and promised to make it right but as of yet have not been compensated.

The place is very nice. It has plenty of room. The only issue was using the community pool. The homeowner is selling the property and did not have the pass required, however, it wasn't a big issue because we found the lake has several places to swim. Overall, it was a good stay and we saw many different wildlife animals.

Nice location, close to Eureka Springs and Beaver Lake. Comfortable home with lots of space. We had a great time for our first trip to this area.

There were four of us who have been friends since grade school, we are 70 now. We had a wonderful time in this house. It’s four bedrooms were just what we needed. It’s nice that you only had to do three steps to get in and that the parking area was so large. The one bedroom with the bunk bed doesn’t have a closet but there are hooks to hang clothes on in the laundry room next door if that’s a problem. Just an fyi, the main bedroom bed is quite tall. There lots of hangers, at least in the bedroom I had, which was very nice. My bed was very comfortable and there were several pillows to chose from. The home was very clean on the inside. We wished that the patio areas had been cleaned for our visit, but we just moved the fire pit and made things work. It was a little cool so we didn’t want to eat on the other patio or we would have had to sweep the big pile of leaves under the table. If you sat in the fire pit area you were guaranteed to get seed ticks. While a lot was provided, we were missing hand soap in the bathrooms and a lightbulb was missing from a lamp in one of the bedrooms but we made it all work. I texted the person we were told to about those items and the loose toilet seat but we didn’t get a reply. I only texted once because these were minor items and we made do. We all said it was a very nice home that we enjoyed being in very much. If we were ever to go there again we would definitely rent this house again. We appreciated being able to stay there.