Golf View, Hot Tub, Suncadia Pool Access

Overall, the home was super nice. Large and accommodating for a decent sized-group. The view was lovely! There were several disappointing things regarding our stay: 1) Upon check in, most of the home was not cleaned: floors visibly not vacuumed, bathroom had trash on the floor, dirty counters and sinks and no towels. We called to request cleaning as soon as we arrived at 6pm and were told someone would be by soon. By 11pm no one had arrived so we cleaned the home ourselves. Following our request, the property management agreed to refund us our cleaning fee. 2) The was snow and ice on the property during our stay. There was no regular daily removal, not even a shovel or salt on property. We had to call and ask for assistance. 3) The hot tub was not turned on and warm when we wanted to use it. When we contacted property management they said they didn't have record of when renters were checking in and out and leave it off and at the discretion of renters to turn on.

Beautiful house! Had everything we wanted and then some. We had a little difficulty with getting the hot tub to heat up for our second night and the construction during the day was kind of loud but overall very beautiful house we had a wonderful time!

The property was in a very convenient location to walking paths and on the golf course. The home has a nice floorplan and good finishes, but is in need of some touch up maintenance and solid cleaning from vacation rental tenants. The kitchen was could have been better stocked with items like whisks or baking sheets, but we made due for Thanksgiving dinner. The hot tub was nice and the game room in the garage kept the kids and adults entertained. We had trouble with the televisions - the on screen guide kept telling us it was October 5th at 3 am and would ask for parental codes when we would switch to innocuous channels. When the front desk contacted the owner, they said that was to block adult and pay content, but that did not seem to be the case so we were stuck watching sports mostly on the large TV's while the kids watched Netflix on their tablets. The home was also not stocked with dishwasher detergent, laundry detergent, garbage bags, paper towels or toilet paper for its size, so we regularly had to call the front desk for replenishments. They responded only about half the time and when they did, would only bring enough to last a day. We finally went to the store and bought paper towels and toilet paper so we wouldn't run out. While Suncadia had lots of great amenities to enjoy, we were only able to secure one pool reservation while we were there and they limit guests to one reservation per day and each reservation to four guests, so not all the kids got to even swim. This seems like an unusual limitation when the vacation homes usually sleep well over four. Very much looking forward to being past COVID someday soon, but just something to keep in mind if you are looking to take advantage of the amenities during your stay.