Expansive, Remodeled Home at Tahoe Donner - Swim, Ski & Ride

The property was very nice. The house was very nice. However, when we arrived, there was a full load of wet linens in the dryer and a full load of wet towels, that we needed, in the washer. There was also leftover food on the broiler pan above the double oven in the cupboard. After traveling all day from Florida to California, we had to clean all of those items. We let Vacasa, the property management company know about this the day we arrived and took pictures for them. They told us they were sorry and would get back to us, but never did. They charged us a full cleaning fee and when I asked VRBO to help with this situation, they were no help either. We’ve never had this happen before with VRBO. This situation will make us think twice before booking with the combination of Vacasa and VRBO in the future.

All rooms were excellent. We had very cold week with outside in the low 20s. House was a little colder than we wanted. Had a GFI fault msg in the main bedroom bathroom. Called the manager and they said they were aware of it and told us how to reset it. We did so but it tripped again in a few hours. This was troubling because we didn't know what caused it.

We stayed in this house for 4 nights for our ski trip. In general, it's a very nice vacation house with all the necessary supply. Very well equipped.

My family and I had a good time at this place, it was clean and organized all information needed was always sent in advance, a better tv connection/ variety wouldn’t be a bad idea, But not a deal killer, we would stay there again!!

Love the updated kitchen & baths. Kitchen was well stocked. 5 bedrooms was perfect for our group of 8 adults and 2 children. Wood burning stove is a really nice feature as well as a washer & dryer.

We have stayed at many VRBO's and several in Tahoe Donner. This one was OK. Not terrible by any means -- and we have stayed in terrible -- but not fantastic. The biggest surprise was dealing with Vacasa. Upon arrival we reported that a rec pass was missing (which meant not everyone in our party could enjoy the amenities) and they never followed up. The next day we reported water under the kitchen sink -- again no follow up until I texted again the next day, concerned that it was perhaps a leak and damage would occur. Finally, the downslope driveway was not plowed, despite all other roads all over TD and Truckee being clear, making the approach to the tight garage very treacherous to navigate. Reported that too....you guessed it, no response. Not sure if the owners are getting their moneys worth with the property manager. The house was fine -- family room is very small; six of us fit ok -- 10 would not fit for sure. Beds were old and uncomfortable but doable for 3 nights. Couch is stained in many places and blankets/throws do not smell as though they are laundered. I liked the multiple thermostats upstairs and down to better control temp on multiple levels and the heated bathroom floors are wonderful. Kitchen was well enough stocked to make cooking easy. Location is great for kids or beginner skiers. On balance maybe you get what you pay for -- this one is not as $$ as others in the neighborhood.

House was a great fit for our large family. Excellent location with easy access to all that Truckee offers. Clean, well stocked kitchen. We would go back without hesitation.

Was spacious and comfortable, really loved the heated floors in the bathrooms!! Probably wouldn’t be a good choice for those that have trouble with stairs. Would definitely stay here again!!

We had such a fun time at this house! Perfect location for activities and sledding behind the house. Home was clean and had all the kitchen items needed to cook and enjoy our stay. We will be back!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is our second time staying here. We come here once a year for a work retreat and the house is perfect! Can't wait to stay again!