Estrella Del Mar Superb Beach Home Las Conchas

We love going to puerto peñasco, we have never had any issues with with the place we stay at. But this time we had some issues with the house .there is too many to list them all in a nutshell there problems with the A/C the stove showers the kitchen in general was bad.thankfully they replace the fridge early in our stay that helpfull the staff at cansago were very helpfull.in finishing we could not possibly stay there again.

When we first arived at the property it looked like it needed some TLC and someone else's trash still left behind. The overall inside was clean. Opened a kitchen cabinet door and the handle fell off in my hand not just once but three times. The fridge must of been recently replaced because the bug guts were still on the side from transport. The master bedrrom fan light worked but the fan inoperable, needless to say the room was hella HOT. The bathroom fart fan did not work and just our luck, my wife and i got the 24hr mexico bubble guts so we had to smell the terror that was coming out of us. The next morning one my family members said that their room was extremely hot and their fan wasnt working either. I go to inspect it and the F()@%!×& fan blades are gone. Later in the day the water pressure was low and then went completely out. When checking in at the rental management office they said that the area is running low on water so please be reasonable with the water, as we all should. From the first day on arrival I noticed a pump under the entry side stairs, maybe thought it was to help push the water from where it was coming from. When the water did go completely out, I went ourtside to inspect the pump and it was constantly running. Thought to myself, that's weird. Looked around the house a bit more and noticed a large square lid. Just out of curiosity I lifted, hoping it wasn't a man hole, but it was a water cement water tank to the house and it was empty.

Great location. Adequate housing but make sure to bring additional supplies such as toilet paper and bath towels.

Great location - poor overall experience due to the septic smell

they would have someone out there to look at it in couple of hours - NO ONE SHOWED. I reported as issue on Monday - our check out date! The house is nice, however, it needs basic upkeep!

Lots of bad reviews on this but when I showed up it seems the owners are slowly getting this back to a beautiful property. Awesome location.

Spiders, messy property, poor seating, bad beds, all the blinds are broken, tv falling out of the wall, zero cleaning supplies, no outside shower, master bedroom is hot, no outside seating, noisy beds, broken fans and missing blades, bring towels and pillows. 44 hours total time available to use the house and cost almost 1k. Pretty disappointed. It served its function. We had beds to sleep in and was close to the beach.

We had a very hard time locating the home because we got in late and it was so dark. Checking in during the day is a must if you are not familiar with the area. Also, no grill on the property like the description said.

The septic tank smell was so bad we had to find another place to stay. We had the maintenance man there He didn’t speak English and didn’t fix anything. The kitchen sink leaked and he said it needed to be replaced. That wasn’t done. He said he didn’t smell anything. Most of the house stunk. People who walked in the door immediately said something. The shower head in both showers dripped He didn’t fix it. Water puddled outside of the showers on the floor. He didn’t fix it. It was a very un sanitary, unhealthy atmosphere. They have plastic on the mattresses so you sweat all night. The blinds fell down on my head when I opened them. One light next to the bed didn’t work several blinds throughout the house are broken off at the ends. Several blinds do not open. All in all a horrible house

had broken glass table in kids room sliced open my niece leg. had to take to the hospital first night. no one even made sure everyone was ok. didn't even come take care of the table. TV in living room didnt work. had to use my own wifi. no soap and 2 towels. the master bedroom was hot. no one ever came to address the issue. was told I could ask for assistance with towels or toiletries when I did no one showed. also, if you don't have GPS it's hard to find. the view was beautiful but that was the only good thing of this house.