Deer Run Townhome 145A - Luxury Townhome in River Run with Central Air

The garage was a nice addition though we did not use it, plus there was parking in the front of the house. The air conditioning could only be turned down to 70, nothing less making the upstairs a little warmer than the downstairs. The unit was nicely stocked and cleaned. Checking in and checking out was a pain to have to drop off and pick up a key. They are working on the highway so it was a major detour. We were also about 15 minutes early to 4:00 as it's always hard to judge how long it's going to take and they made us wait very close to 4:00 even though the drive is about 15 minutes away to get to the house.

Great location for skiing, clean and stocked with good cooking utensils.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The unit lived up to its pictures and description. The kitchen was well-stocked, and the layout worked great for my family. Love this location--I would absolutely stay here again!!

Very comfortable home with easy access to town and River Run Plaza.

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Condo was clean and in good condition, but for a place specifically booked because it had AC, the AC was entirely subpar. The condo has one AC unit, but 2 zones, with a thermostat on the first floor and on the second floor, but none on the third floor. The first floor you could set down to 68, and it was less than that usually down there. The second floor, you could only set to 71 as a low, and it could go to 71, but then would turn off. Meanwhile, the third floor (master bedroom) was easily over 80 and even when the air which was controlled by the second floor thermostat was on, almost no cool air was delivered to the third floor. Management was immediately notified upon check-in, was very rude and terse, and said the only thing she would do is send maintenance to check, but would not call owner to unlock thermostat set to minimum of 71. Maintenance came, cleaned the outside coils, and said the management/owner would need to change minimum setting on thermostat and he would let them know. The following day, still could not set under 71. Management called the end of the day and said the owner was finally reached and claimed the thermostat was not locked, and the AC was just underpowered for the condo. Clearly it was locked to 71 minimum as the maintenance man saw. We needed to sleep every night with the window/door open very hot at first, then got cold at 3 AM and needed to get up and close it. So much for booking a unit specifically claiming to be a luxury unit with air conditioning! One other negative is the garage is very small. Our mid-sized SUV would not fit in it and needed to park on the street. Location was great, other appliances and fixtures all in good working order.

Little bit of a bait and switch. I search and select on my exacting requirements and having a grill in Summer in Ketchum, ID is one of them. I narrowed my choices to three possible homes and selected this one based on the advertisement and availability of a gas grill. I booked the reservation and immediately took a picture of the confirmation page which featured a gas grill. So when I arrived at the place, lo and behold, no gas grill but two propane tanks on the deck. I look at the listing again online and the gas grill availability was removed. I called property management and they said oops the HOA forbids gas grills. I asked if they could accommodate us somewhere else and they flippantly said no, chuckled, and ended the call. Then they had nerve to ask us if we could be home and available for a HOA check in the middle of the day. Very off-putting and annoying. Location was great and the place was OK.

Rating Details: The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Had a great stay in Ketchum to escape the Texas heat! The townhome is as described. Perfect location, easily walkable to wherever you might want to visit. Enjoyed the view from both balconies, great places for morning coffee or afternoon drinks. Very clean and well maintained property. Above all we were fortunate enough that we were allowed to checkin a little early. Communication was great, and when the place was ready for us we received a message right away. Thanks for a great getaway vacation.