Features
Map
Availability
Review
Features
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PETS
2 Total (up To 50 Lbs Per Pet) Pet Friendly Service Animals Exempt From Fees Welcoming Cats And Dogs Only -
DINING
Dining Table -
SAFETY
Carbon Monoxide Detector Installed (host Has Indicated There Is A Carbon Monoxide Detector On The Property) Fire Extinguisher First Aid Kit Smoke Detector Installed (host Has Indicated There Is A Smoke Detector On The Property) -
BEDROOM
5 Bedrooms Bed Sheets Provided -
GENERAL
Gated Community Unit Size: 3075 Sq Ft (286 Sq M) -
KITCHEN
Blender Coffee/tea Maker Cookware/dishes/utensils Dishwasher Ice Maker Microwave Oven Refrigerator Stovetop -
LAUNDRY
Laundry Facilities Washing Machine And Dryer -
PARKING
Onsite Parking Onsite Parking Options Include A Garage -
INTERNET
WiFi Available -
OUTDOORS
Balcony Barbecue Grill Garden -
POOL/SPA
Private Pool Shared/communal Pool -
BATHROOMS
5.5 Bathrooms Hair Dryer Shampoo Shower Towels Provided -
LANGS SPOKEN
English Portuguese Spanish -
THINGS TO DO
Fitness Center Theme Parks Nearby Water Park Water Park Nearby -
ENTERTAINMENT
Games Netflix Streaming Services TV With Cable/satellite Service -
CLIMATE CONTROL
Air Conditioning Heating -
FAMILY FRIENDLY
Baby Monitor Children's Dinnerware Children's Toys Highchair Travel Crib -
LOCATION HIGHLIGHTS
Near A Zoo -
SERVICES AND CONVENIENCES
Iron/ironing Board -
SUITABILITY/ACCESSIBILITY
Smoke-free Property
Map
Availability
Review
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Diane V.
Submitted Feb 20, 2024
Stayed Feb 4, 2024Things were difficult from the beginning - the last time I'd used Vrbo, I'd read, then signed the contract via Docusign, and I'd gotten the entrance codes via email days before, which made it easy for me to forward it to the three other families meeting us. This was much more difficult. First, the contract was sent via some email - I did not sign it, but checked the box that I did. (?) Then, they wanted a picture of my license (which I did not do before), and told me to reply with the pictures. I did, not really paying attention. They did not receive it, and I saw the receiving line of the reply - it said Do not Reply. So I looked at the sending address, and tried sending a new message to it. That didn't work. So I contacted them AGAIN, and got Lucas, who was nice enough to give me his personal email - that went through. They needed something else, and I had to use Lucas's email again to answer. This seems a little weird Flying from California, not knowing the entrance codes, I was uncomfortable. Turned out I had reason: when I asked for the codes, I was told I would receive them 40 minutes prior to our checkin. As we were flying and had limited access to communication, I got a little anxious. I was told that the email would be automatic. I got the gate code, instructions for opening the front door, but no door code. When I contacted American Star, they sent a flippant response that the info was in the previous text (if it was, would I be asking for it again?)