Cozy 4-bedroom home with AC and WiFi and more in delightful city of Greenacres

The initial contact was good and the owner responded to inquires timely. However, on the day of arrival we were unable to reach the owner for check-in instructions. After speaking with several VRBO representatives and several hours on the phone, we were able to gain access to the home after 7:30 pm using the same code as previous guests. When we arrived there was food on the counter and in the refrigerator. The kitchen counters, kitchen floor, and outside patio was not clean. Personal items from previous guest were left behind. All of this left us unsure if someone was coming back since we used the same door code, which was stressful and scary. The Christmas tree was still up along with Christmas decorations left in the living room (not a deal breaker but just one more thing). The dryer was not working properly causing us to buy more towels, Lastly, a bed was missing leaving us short a sleeping space. The owner finally contact us around 8 pm, she was on an international flight. She did apologize, immediately sent someone over to clean, change the door code, and offered to pay for Uber Eats dinner. We were refunded the cleaning fees and received extra One key cash. Hopefully the owner will improve communications, address the cleaning issues, and either replace the missing bed or change the description. If she does this house would be a great rental. The rooms are big and decorated nicely. The kitchen is well equipped and the location is convenient to everything.

We recently stayed at this vacation house that unfortunately did not meet all of our expectations. Upon arrival, we noticed that some pieces of furniture had unsightly stains, which was quite off-putting. To make matters worse, one of the lamps in the bedroom was slightly broken and neither bed there had a fitted sheet like the beds in the other rooms . The kitchen, which we had hoped to use for some home-cooked meals, was devoid of larger pots or pans. This oversight made it challenging to prepare anything more than basic sandwiches without using the provided grill in the backyard, which we did not use. The house was mostly clean, and the host was attentive to the problems we shared about the dishwasher and dryer. Overall, these issues made our stay less enjoyable than we had anticipated. We hope the management addresses these issues soon, which we believe could be easily remedied with a little more attention to detail. If so, the home could really be a stand out option in the future.

Nice house