Classic Lake Cottage nestled in Wooded Dunes just

Perfect location and clean, would definitely book again

We were very excited to stay here, mostly due to the overall cabin-like feel we got from the pictures and description and the proximity to the beach. There are the equivalent of 3 flights of stairs leading up that were not mentioned in the listing. The pictures made it look like a single flight which is doable, but 3 flights up carrying luggage and then having that be the only access was a deal breaker for someone with a heart condition and bad knees. The stairs were not lit when we arrived around 1030pm. Once we got into the place, the musty/moldy smell was intense and awful. No air conditioning in this place that is listed for a summer retreat. To be fair, the listing did not claim there was AC, but we felt like a note that there was no AC would have been appropriate. There were fans in every bedroom, but with the exception of 1 the rest were FILTHY, caked with dust, dirt, and what looked like mold. The window screens throughout the house were also extremely filthy and did not allow much airflow. The floors in the house are incredibly uneven, even on the stairs. The only shower in the place was a tiny clawfoot that the shower curtain did not close completely around and leaked onto the floor. In the dining room, there was a book with a title Vrbo wouldn't even let me publish that our 8 year old found. Tasteless. We booked for 3 nights and ended up leaving after the first night. Our sons said they did not feel comfortable in the house at night and we felt the same way.

Plumbing needs serious work. Screens were dirty. Single beds were uncomfortable. On the up side, great location, space to spread out, nice screened-in porch. House had needed amenities. Management was responsive with plumbing issues but slow to respond about a refund.

We enjoyed our stay. We would have appreciated some slight updates. Closets/cabinets were a bit cluttered.

This property was exactly what we were looking for, it has an old cottage feel and is close to the Lake. We enjoyed Grand Haven and the boardwalk through the dunes looking at all the old houses, the lake, and the screened in porch Only a few negatives. 1. I emailed the property manager the day before to ask if the grill was gas or charcoal (since the listing only says grill), and whether the coffee maker was a drip coffee maker or a Keurig. I was told there was not a grill in the listing (there is) and that the property has a Keurig. I replied that a grill was listed, and received a reply the next day from someone else telling me the grill was gas. Well they were both wrong, there is a charcoal grill and surprise! There was not a Keurig but a drip coffee maker. 2. I was contacted Friday afternoon and told that the shower diverter was not working and the toilet was running so they would be sending a plumber but they might not be there by 4. That was fine as we actually weren’t going to arrive until around 6. I got a call when we were out to dinner at 7:30 to say that the plumber wouldn’t be able to get there for another hour! We settled on having the plumber come first thing on Saturday. He was very nice and was able to get the shower to work but couldn’t fix the toilet because the shut off was under the house and there was no access to it. He said he would contact the property manager and arrange to come back after we checked out. All and all we had a good time. It was a cute house and the right location, but the property management company was not very knowledgeable about the property. They were, at least, responsive. Oh, and the power went out at 7 am on the day we checked out (hopefully just because it is was windy and not because they didn’t pay a bill).

We secured a home for 4 nights in Grand Haven. For the total cost I paid to host my husband and adult children, I was disappointed with the experience. The home was not clean - cobwebs, beer can behind a bed, spoiled baby's bottle under another bed, stained area rugs and messy cabinets greeted us. It was not well-equipped - only one single roll of toilet paper on the holder in the bathroom and 6 towels for 5 days for multiple people - not stocked for a family. When I asked for a return of the cleaning fee, I was kept waiting for over a week and then denied. I have stayed in multiple VRBO's and have loved it. I would not recommend this one.

Check in and communication was very easy and the cottage was very quaint and decorated very nicely. Everything we wanted was within a short walk and the surrounding wooded area was awesome to walk through.

House is older and has “character” with some uneven floors and modest appointments. But it was clean and comfortable and a very short walk to the beach. Nice deck.

This company for this property had NO customer care information about staying house to make our stay more pleasent or any information about the area. There were no lights going up the outside stairs at night unless the ajoining house was occupied. Lack of safety present. My husband would have use the grill if we known there was one or if someone would have told us? Again no helpful customer instructions for the customer experience placed in the home. The house was very cold when we entered it, with temps below 68 degrees and the fire place is the only thing that warms the lower level. Most base board heat is blocked behind furniture. Very odd placement. The fire place didn't work initially, called the help number and finally someone responded. Again no helpful customer instructions for the customer experience placed inn the home. My husband wanted to watch football but we couldn't get the TV to work and finally just gave up. Again no helpful customer instructions for the customer experience placed inn the home. Our stay was ok but we wont make reservations with Unsalted Vacations again.

Cottage was a cute place to unplug from city life. Great place to play board games and canoodle. The place is RUSTIC, be sure to expect creaky floorboards, drafty, single-pane windows and an old shower. But for what we were looking for, it was great. Cozy fireplace and a fully stocked kitchen for cooking.