Brand New Gorgeous 3 Bedroom House - Inverness

Very good location, close to the city centre.

The stay was fine. Some of the standard check in as was sent in our video didn't apply since we were a family. Parking was close and the property is in walking distance to many areas of the city we wanted to see. Over all it was a good stay.

The Location was great. But the place is not brand new. It's nice, but not brand new and when we got there we were locked out of all the bedrooms. We were not given the codes with our checking instructions and we had to call in. Then we could not get the upstair shower to turn on and we messaged them through what app and nobody got back to us so everyone had to shower downstairs.

We were severely disappointed in this rental and the communication. On arrival first thing we were met with was a kitchen that was falling apart. The kickboard had fallen off onto the floor, while the dishwasher door had been removed off, and there was a note that said it was out of order, do not use. We then realized all the bedrooms had individual lock boxes we had to open to get a key to enter each room - it made the house feel unwelcoming. The bedrooms themselves were very uncomfortable. The downstairs bedroom was internal with no windows besides a skylight and no means for ventilation, and had a glass door to the living room, which left those in the downstairs bedroom feeling exposed Upstairs, the large bed was basically unusable - I’ve never felt a mattress like it. It was so thin, and every single spring could be felt digging into you. The bed couldn’t be used. Both bathrooms appeared to be recently renovated but both had cleanliness issues they had dirt in the corners, dirty ring marks in the bathroom cabinet, the shower room upstairs was covered in hair on the floor and surfaces, and there was a sharp shard of plastic a broken soap dish . Our towels were also very stained.The management became entirely unresponsive. After one of the worst nights sleep we’ve all had in a long time, we ended up leaving the following morning. Overall, I’ve had good experiences staying at VRBO rentals in the past, but this was dismal and I would not recommend staying here.

The WiFi was not working during our entire stay. The manager said he would have it fixed on the second day but instead sent the housekeeper to check it out. She could do nothing so it remained off the entire stay which meant no computer access or television. Not worth the price if there isn’t any internet.

Location was great as we were able to walk to the center of town. Everything was as advertised and clean.

Great location! We walked to everything and parked our car at nearby Tesco (which even had car charging stations). The welcome guide is very helpful & we would stay here again!

Overall we enjoyed our stay at this nicely updated apartment. Bathrooms and kitchen were fairly modern and bedrooms were comfortable. We had some challenges using the heat as we are from the states and are not familiar with the type of heat. And we had some challenges contacting the host so we were not able to use the heat. And the listing indicated parking was available but a permit was required so we had to find alternative parking. Overall a good rental.