Adalene-56 Phillip Drive, South West Rocks

Here are some of the issues with the property. Generally it was just gross and filthy. - BBQ- absolutely filthy, only 1/2 of gas burner works.- Upstairs bedroom fan screeches constantly.- Aircon leaked on furniture and main bed. We used the dry setting but had the same result. We had to use the fan, and the kids had to share a single room (we paid for a 3 bedroom place but couldn't use.- Multiple light bulbs missing or broken.- Carpet at the staircase stinks and is so gross.- Front security screen doesn't lock. - Door and window trims are full of mold and dirt.- Glass windows and insect screening were dusty, stained, as their blinds. - A ridiculous amount of dust everywhere (under tables, beds, kitchen area and table tops in the bedrooms).- The leather sofas (leather) were mouldy inbetween folds.- All ceiling fans have so much dust built up on them.The mice / rats in the walls were such a nice touch to wake you up in the early AM.- Spider webs everywhere inside.- The aluminum floor trim between the bathroom and hall sticks up about 25mm. So your feet get cut up for the first few days.- HDMI cable to TV is broken.Contact with agent was initially good and attentive but once they gave feedback to Stayz and us, it was full of mistruths and deceptive language. We have all the images to back up these statements.Please avoid this property.

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was clean on the surface but the drawers in the kitchen were not. There were cutleries and some pots and pans that were not clean, and while there is a full kitchen there werent enough necessary pots/pans/trays to cook. For example we have to use two small pots to boil pasta. And the gas stove does not have equal heat. They did not provide a new sponge and they only provided one toilet roll for 4 people staying for 2 nights. Internet was not working as well. The fridge was wiped not clean. We love this house, the location, the backyard but makes us rethink if we want to stay again or recommend. A nice refresh of the contents in the kitchen might be good.

A lovely little house with all the facilities you need for a comfortable stay. Fully ducted AC, huge fridge, bbq, fully fenced back yard. A frame house so steep steps up to attic room but perfect hide away for older kids with a tv upstairs . Full laundry with second toilet , out door but enclosed shower with great hot water.

Rating Details: The property manager was more than helpful. The vacation rental was very dirty. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Have stayed in this accommodation before so was expecting the same experience, however was let down abit. Dust all over the stive topCobwebs in corner of roomsCobwebs over the outside furnitureTimber blinds covered in dustIt just appeared as if the place had not been cleaned properly for a while

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We love this property has the holiday feel, close to everything, great back veranda overlooking the reserve. The back veranda is magnificent in the afternoon...we had 6 kookaburra's to feed... Parrots... Goanna nice holiday mode

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location and lovely outlook. Wonderful to be able to bring our dog with us! The house is nicely renovated and clean.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I was very happy with this property. It looks small on the outside but was a good size on the outside. The air conditioning worked very well which was great as there were some very hot days. Loved sitting out on the back verandah listening to the waves. Great backyard for our dog to run around in.

Great house, everything was thought of. Fabulous yard. Very relaxing

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Was great loved the house especially back verandah ..but it's a great holiday house.. can't fault the agent either verrrrry helpfulWilldefinitely be going back...

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was perfect for our family of 4 and a dog. The beds were very comfortable. The deck was great and we had a nice time hanging out the backyard. It was very close to the dog beach which was very important to us. We would be coming back and staying at this house again and this time we will stay longer :)

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cute coastal property.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A very pleasant stay in a perfect location, walking distance to town and beach. Lovely garden outlook. Feel the property is best suited to one family(we were 2 couples) as the upstairs is not quite as nice as downstairs. Stairs are very narrow and steep and the only bathroom is downstairs. However the house was well appointed and very clean and well stocked.

The bush setting out the back was stunning. But the property needs a deep clean to clear the musty smells. Another issue was the population of mosquitoes and midges. We had to buy insect repellent, as well as spray for my legs. I was severely bitten. The washing machine rubber seals were also full of mould, as were all of the outdoor cushions, which need replacing. All in all the property is very tired.

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Not too bad. Although there were ants in the pantry upon arrival. There also seems to be something living in the wall cavities! (can hear crawling) but overall a nice place.