Absolutely the Best Views in Big Bear! Theater, Game Room, Indoor Spa

Very disappointing stay. All the roads were closed to Big Bear and the landlord was unreachable. I called and texted multiple times to see what we should do/to see if we could even get some of our money back and he was out of the country. Later sent me a picture of the lease saying “no refunds due to weather” so we roughed it up there with chains and trucks so we didn’t miss out on the $4,000 we put into this weekend. Surprisingly got up the mountain even though the property manager said it was a terrible idea to come up there. There was 1 trash bag and nothing in the kitchen (minimal kitchen supplies, not even cooking oil). For a house that sleeps 16 people it should be way more stocked than this. Since we couldn’t reach the landlord we had to pay someone $180 to plow the driveway so we could even stay there. I texted him after the trip to see if he would reimburse us for the plow and he wouldn’t refund me for the full amount. I’ve never left a bad review before, but was so disappointed in this stay I thought others should be warned.

First the good - the home had an amazing view and the owner was responsive. It was large enough for all of us and had everything we needed. The bad - 1) the heater didnt work the first night and we were inside in our winter coats, socks, etc. The owner noticed the heat wasnt getting to temperature and helped us fixed it. (he was helpful and responsive). However the bottom floor (there are 3) never got warm and was in the 50's the entire time. The kids down there moved to the game room and slept on the floor. 2) they did not clear the entry!! there were 2 walkways to the front of the house and both had 1 foot thick of ice. How do we pay that much for a home that isn't safe to enter? My 70 year old mom and 17 year old niece both had a hard fall and we were all slipping around. there is no other access so no way around it. We tried to break it up but it was solid. It made loading, unloading, and walking our dogs very challenging.

We came with a group of friends to celebrate the new year. The house we rented is located in a place with a beautiful view. The house is clean and has enough parking for 4 large cars, the other cars we could park in the free car parking 3 miles from the cottage. We had a good time and if I could I would give the owner and manager 6 stars, excellent communication:) they both were very easy to reach during and after our stay.

Beautiful home and the most amazing view of the lake and mountains. House was huge and the theater was a plus! Only issue we had was missing legs on the pull out bed in theater and the refrigerator truely does not stay cold. Yes there is a note on the refrigerator explaining to keep the door closed as much as possible but when you have 15 people in one house it’s pretty much impossible to keep it closed. But will these issues keep us from coming back? Oh heck no. We had an amazing 3 day weekend and didn’t worry about the small stuff. The hot tub was great and the pool table kept everyone entertained. Travis truely is a nice guy and has a beautiful home. Thank you for sharing your home with us and we hope to be back for next year’s family vacation. ?

It was a wonderful home to gather and celebrate our mother's 85th birthday!

This house was perfect for our group. It was large enough to accommodate us with no problem. The place had all the essential items and was clean. The views were next level. Hands down best views from any property we’ve stayed at in big bear to date. The only downside was limited parking. Overall great experience!

We had a good time and outstanding New Year eve!

Everything was great! Especially the hot tub!

It was a nice place beautiful view. Very accommodating. Lots to do. We had a great thanksgiving. Thank you

Beautiful home that is well taken care of. The host and property manager were wonderful and great to communicate with. The views are incredible! I highly recommend staying here.